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Customer Success Enablement & Ops Leader - Scale & Impact
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-27
Listing for:
LOOP
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A forward-thinking technology company in New York is seeking a Customer Success Enablement & Operations Lead. This pivotal role involves building the operational foundation for Customer Success, ensuring the team operates effectively with the necessary resources and processes. The ideal candidate will have experience in a SaaS environment and a strong focus on operational excellence and customer outcomes, alongside a hospitality mindset, as they work to enhance the onboarding, adoption, and retention of customers.
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