SaaS Customer Success & Growth Manager
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-12
Listing for:
MS Shift, Inc.
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, CRM System, HelpDesk/Support
Job Description & How to Apply Below
A dynamic tech company is seeking a Customer Success Manager to enhance client satisfaction and drive product adoption. The role involves managing customer relationships, conducting demos, and ensuring retention through effective communication and problem-solving. Candidates should have over 5 years in customer success or account management within a SaaS environment, alongside strong organizational skills and experience with Salesforce. This position offers competitive benefits and performance bonuses based on customer success metrics.
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