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SMB Customer Success Manager Retention
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-12
Listing for:
Ups
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
Location: New York
A leading logistics provider is looking for a Customer Success Account Manager to oversee smaller accounts in New York. This role involves managing customer satisfaction and retention while providing valuable insights and support. The candidate should have 0-4 years in customer success and excellent communication skills, facilitating engagement and upselling opportunities. The position requires strong organizational abilities and a data-driven mindset to enhance account growth and customer loyalty.
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