Transit Customer Service Specialist I/II - Fast-Paced
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-12
Listing for:
Metropolitan Transportation Authority
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: New York
A major public transport agency in New York City is seeking a Transit Customer Service Specialist. This role involves responding to customer inquiries via a high-volume call center, utilizing various systems like Salesforce CRM and Automated Travel Information. Candidates must possess relevant education and experience and have a solid understanding of MTA's subway and bus systems. Excellent communication and customer service skills are essential.
The position offers a salary range of $49,208 – $64,214.
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