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Client Success Associate
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-08
Listing for:
Bhired
Full Time
position Listed on 2026-01-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: New York
A growing e-commerce company is seeking a motivated and detail-oriented Client Success Associate to support customers and internal operations in an in-office environment. The role includes handling inquiries by phone and email, guiding purchasing decisions, overseeing order processing with an overseas team, tracking deliveries, resolving issues, maintaining customer records, and assisting with product listings and data entry.
Responsibilities- Managing customer communication via phone and email
- Providing product information and supporting purchasing decisions
- Overseeing order processing and delivery tracking
- Resolving customer issues and ensuring satisfaction
- Updating records, listings, and data entry tasks
- Strong communication and customer service skills
- Friendly, proactive, detail-oriented mindset
- Basic computer skills required; e-commerce experience a plus
- Comfortable working in a small, collaborative office environment
$22–$25 /hour
To apply, please send your resume to
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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