More jobs:
Customer Service Rep NYC
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-02
Listing for:
Horizon Staffing Solutions
Full Time, Seasonal/Temporary
position Listed on 2026-01-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Location: New York
Horizon Staffing Solutions is seeking a customer service representative for one of our clients in NYC. This position is a Monday – Friday 9am-5pm job opportunity. This is a full time temporary position that may become permanent. Customer service reps serve customers by providing product and service information; resolving product and service problems.
LocationNew York City
ScheduleMonday – Friday 9am-5pm
Position TypeFull Time temporary
Customer Service RepresentativeJob Duties
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
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