Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in Queens, NY

Replies within 24 hours

State Farm Insurance Agent located in Queens, NY is seeking an outgoing, career‑oriented professional to join their team. As a State Farm team member for Ariel Abreu – State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products, including auto, home and life insurance.

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

• Simple IRA
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Commission plus bonus
• Flexible hours
• Valuable experience
• Growth potential / Opportunity for advancement within the agency
• Signing Bonus of $500 – $1,000 if currently licensed
• Competitive salary
• Opportunity for advancement
• Paid time off

• Excellent communication skills – written, verbal, and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• People‑oriented.
• Self‑motivated.
• Detail oriented.
• Dedicated to customer service.
• Pride in getting work done accurately and timely.
• Ability to work in a team environment.
• Ability to make presentations to potential customers.
• Bilingual – Spanish preferred.
• Bilingual – Cantonese preferred.
• Bilingual – Mandarin preferred.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).
• Bachelor's degree preferred.

Compensation $50,000.00 – $ per year.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.