Customer Service Representative - State Farm Agent Team Member
Listed on 2026-01-27
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Customer Service Representative - State Farm Agent Team Member
Full Time in Staten Island - NY
Replies within 24 hours
We are a busy, community-focused insurance agency in Staten Island looking for a friendly, dependable, and motivated individual to support our front desk operations. This role is perfect for a college student or someone looking to gain professional office experience in a fast-paced, people-focused environment.
What You’ll Do- Greet customers in person and over the phone with professionalism and warmth
- Assist clients with payments and basic service needs
- Answer incoming calls and direct inquiries appropriately
- Make outbound calls to help schedule policy review appointments
- Support the team with light administrative and office tasks
- Help create a positive, organized, and welcoming front-office experience
- Strong communication and interpersonal skills
- Comfortable speaking with customers on the phone
- Reliable, organized, and detail-oriented
- Friendly, professional, and customer-service focused
- Basic computer skills (training provided)
- Prior office or customer service experience is a plus, but not required
- Flexible schedule (ideal for college students)
- Supportive, team-oriented work environment
- Competitive hourly wage
- Hands-on experience in a professional office setting
- Opportunity to learn about insurance, customer service, and business operations
- Growth opportunities for the right candidate
If you enjoy working with people, are comfortable on the phone, and want to be part of a positive, hardworking team, we would love to meet you.
Compensation $20.00 - $25.00 per hour
Join a community of good neighborsMake a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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