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Director of Proactive Customer Support

Job in New York, New York County, New York, 10261, USA
Listing for: Order.co
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: New York

A B2B e-commerce platform in New York is seeking a Director of Customer Support to lead a transformative customer experience. The role involves overseeing operations, implementing automation for efficiency, and being the voice of the customer across teams. Ideal candidates will have over 8 years in customer support, strong communication skills, and experience managing teams. This position offers competitive compensation and robust benefits.
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