Customer Success & GTM Lead Product Launch
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-12
Listing for:
LexisNexis
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep, HelpDesk/Support, CRM System -
IT/Tech
Technical Support, HelpDesk/Support, CRM System
Job Description & How to Apply Below
Location: New York
A leading information analytics company is seeking a Customer Success Manager to interface between Customer Success, Product, and Go-To-Market teams. This role requires 5+ years of experience in Customer Success or similar roles within a SaaS or technology setting. Responsibilities include designing launch plans, analyzing customer data, and communicating product feedback. Strong collaboration, analytical, and communication skills are essential for steering customer adoption and enhancing the overall customer experience.
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