Senior Customer Success Manager - AI & Cloud; NYC
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-12
Listing for:
MicroStrategy
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: New York
A leading analytics software company headquartered in New York City is seeking a Senior Customer Success Manager to oversee a portfolio of enterprise accounts. The successful candidate will be responsible for guiding clients through the entire lifecycle, ensuring they achieve measurable business outcomes. Applicants should have a Bachelor’s degree and a minimum of 10 years of experience in consulting or customer success, along with strong cloud-native service knowledge.
This position demands excellent communication and relationship-building skills, focusing on delivering high client satisfaction and retention.
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Position Requirements
10+ Years
work experience
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