Dry cleaners Front Counter Associate

Customer Service Representative – Luxury Dry Cleaner (Full-Time)
Nu Way Cleaners and Taylor’s Inc. White Plains, NY

We are a busy, high-end dry cleaning and laundry service located in the heart of White Plains, serving discerning clients who expect the very best. We’re looking for a friendly, detail-oriented, and professional Customer Service Representative to join our front-counter team.

• Warmly greet and assist customers at the front counter
• Accurately tag/log incoming dry cleaning and laundry orders using our POS system
• Retrieve and hand back finished orders with care and attention to detail
• Answer phones, take orders, and handle customer inquiries
• Maintain a clean, organized, and welcoming front-counter area
• Assist with light assembly/packaging of orders when needed

• Fluent English (spoken and written) – excellent communication is a must
• Professional appearance and demeanor
• Strong customer service skills with a positive, can-do attitude
• Reliable, punctual, and able to work in a fast-paced environment
• Basic computer/point-of-sale experience (will train on our system)
• Ability to stand for extended periods and lift up to 25 lbs
• Weekend availability strongly preferred

• Starting pay: $18.00 per hour
• Pay increase upon successful completion of training period
• Employee discounts on dry cleaning services
• Friendly, team-oriented work environment

If you love working with people, take pride in delivering exceptional service, and want to be part of a well-established White Plains business, we’d love to meet you!

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