Associate Social Media Manager, Brand Marketing

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination.

And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

The New York Times is one of the world's most influential news organizations with 1,700 journalists, and subscribers in every country in the world. The Times is known for independence, accuracy, depth and authority, and produces award-winning journalism, breaking news coverage, opinion and commentary along with deep databases of content and rich multimedia presentations.

Marketing plays an important part in extending The Times's journalistic legacy and mission into the future. Our job is to answer the question, “Why is quality journalism worth paying for?” We create award-winning marketing that demonstrates our mission, how we're leading the journalism industry and all the ways our readers can subscribe. Above all, we aim to be straightforward and relevant in our marketing — to prove how much we value our readers and subscribers.

As the Associate Social Media Manager, Brand Marketing, you will help shape and bring to life the strategic vision of our brand across all owned marketing social channels including @mynytimes and @nytgames on Instagram and Tik Tok.

You will sit at the intersection of creative, strategy, operations, and insights. You will be expected to move seamlessly between the "big picture" and the "fine print"—fluctuating from participating in high-level creative brainstorming to collaborating on content calendars and platform-specific execution. We are looking for a proactive individual who can navigate complex cross-functional workflows while keeping a finger on the pulse of cultural trends to authentically bring our brand messages to life on social media.

This is a hybrid role based in our New York City headquarters, reporting to the Senior Manager, Brand Social & Influencer. You can typically expect to come into the office 3 days per week.

• Support the day-to-day operations of all brand social media channels coordinating with project managers, producers, creative and stakeholders.
• Collaborate with producer and project manager to maintain and update the brand content calendar, ensuring alignment across cross-functional teams.

• Schedule and post all content across channels using social management tools, ensuring content is complete, approved and optimized per platform, leveraging best social media practices.
• Recommend and coordinate collaboration opportunities with internal and external partners including editorial social teams.
• Support campaign roll-outs and real-time content moments, such as activation amplification, community engagement and earned media opportunities.

• Refine and execute community management approach
• In collaboration with social copywriter, engage with social media users via comments and DMs in a timely manner and while upholding brand standards
• Find opportunities to engage with net-new audiences and deepen relationships with brand fans on social media
• Support creator and talent work streams by monitoring and engaging with their content.

• Identify trending topics, audience conversations, and cultural moments and pitch relevant engagement opportunities.
• Flag key community insights, engagement trends, and potential brand and content opportunities to the broader team.
• Track and report on content performance, identifying opportunities to optimize engagement and reach and contributing to regular reports by summarizing key metrics, learnings, and recommendations.
• Proactively learn about new tools and emerging platform features to optimize social performance and presence

• Support social creative team with asset…