Coordinator, Costume Shop; Costume Shop Assistant Manager

Coordinator, Costume Shop (Costume Shop Assistant Manager)

Job Title: Coordinator, Costume Shop (Costume Shop Assistant Manager)

Reports To: Manager, Costume Shop

Working Hours: 09:00 to 18:00

Place of Work: NYC HQ, 34-01 38th Avenue, Suite 302 – New York, NY 11101

Other: Full Time, Resident (5x days/week in NYC HQ)

As the world’s largest producer of groundbreaking live entertainment, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports. Headquartered in New York, London, Cincinnati and Sydney with dedicated RWS Studios in NYC and the UK, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more.

Reporting to the Costume Shop Manager, the Costume Shop Assistant Manager plays a key role in costume production oversight by supporting the Costume Shop Manager with hiring and training all in‑house and on‑site stitchers to ensure proper staffing and high quality of work across all projects. Additionally, the Costume Shop Assistant Manager will work collaboratively with Managers to support fitting and pack‑outs and will be responsible for maintenance and organization of costume storage and facilities.

• Support Costume Shop Manager with all projects assigned and overseeing the facilities and stitchers in house and on site
• Participate in department meetings, support team in scheduling meetings and creating meeting agendas.
• Support department in keeping workspace clean and organized, work with team to facilitate updates to office, shop and storage space as needed.
• Ensure that all documentation and information relating to account costume data as reference for future production and documentation purposes is properly stored on Box
• Establish and maintain effective working relationships with vendors, coworkers and clients
• Set up and close out fittings for all projects, tag costumes with notes, document shoes check off and in database, clean up as needed.
• Support Wardrobe Managers with tasks such as pulling measurements, shipping and receiving
• Maintain storage, stock and costume facilities, including databases for costume department inventory
• Update and maintain organizational systems and paperwork for the costume shop and stitchers.
• Pattern/drape, build costumes, do alterations to garments, act as first hand when needed
• Train onboard Wardrobe Leads and Stitcher Leads as needed
• Support the Costume Shop Manager in hiring seasonal labor for both in‑office stitching needs, as well as onsite
• Draft and submit hiring addendums to aide in creation of Legal Contracts as needed
• Submission and accounting for Stitcher payroll
• Remain abreast of existing and emerging technologies, processes, products, services, and leading industry performance benchmarks
• Update and maintain organizational systems and paperwork for the department
• Assist Wardrobe Managers with costume pack outs
• Ability to manage multiple projects and teams at a given time
• Perform all other duties as assigned to support RWS Global’s mission to Raise the Experience
• Collaboration and teamwork a high priority
• Maintain regular and punctual attendance

• Minimum terminal degree in Theatrical Costume Design and Technology or comparable work experience.
• 2-5 years experience in costumes theatre or the entertainment and live event production industry.
• Experience in theme park and cruise ship costumes preferred
• Proficiency in MS Office applications and Wrike preferred.
• Proficiency in payroll and MS Office applications
• Ability to meet deadlines, often with narrow time and budget constraints
• Advanced knowledge of hand and machine sewing techniques, fittings and alterations
• Ability to meet deadlines, sometimes with narrow time and budget constraints
• Cultural fluency in style and maintenance needs across diverse hair and wig types
• An understanding of theatrical costume construction techniques and terms
• Craft skills, mask making, dyeing, paint, millinery and shoe maintenance knowledge
• Extremely detail oriented and responsible
• Strong team player that takes initiative
• A valid passport for the duration of employment for all travel-related roles.

• Competitive Salary
• Flexible working schedule, depending on position
• Company 401K
• Health Benefits – Medical, Dental, and Vision
• Unlimited PTO
• Citi Bike Membership
• Commuter Benefits
• Exercise Passes
• Summer Fridays
• Cafeteria Plan
• Pet Friendly

Diverse Is Who We Are. Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it.