Onsite Auditorium and AV Maintenance Technician

WHO WE ARE

AVI‑SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award‑winning managed services.

Onsite Auditorium AV Support Technician II – 100% onsite, customer‑facing role in midtown Manhattan. Primary responsibility for production coordination and execution of live/virtual/hybrid corporate events, recordings, and meetings in a dedicated 200‑seat auditorium space. Handles auditorium schedule, pre‑production coordination, rehearsals, technical testing, detailed cues, and in‑scope maintenance, break/fix, upgrades, and live events for all AV equipment.

• Manage and operate the audio systems in the auditorium, including mixing console, microphones, speakers, and other audio equipment.
• Technical responsibilities include setup and operation of Yamaha TF5 mixing console and Shure ULXD mics.
• Live multi‑source digital and analog sound mixing for simultaneous in‑room PA, transmission, and recording. Control volume, balance and EQ; understand frequency spectrum.
• Send multiple video sources to Barco video wall and Screen Pro.
• Control Rosco stage lights using ETC Color Source AV console.
• Patch SDI and fiber tie lines to link with production studio and overflow rooms.
• Conduct regular checks and maintenance to ensure all AV equipment is in proper working condition.
• Collaborate with event organizers to understand audio requirements and provide technical support during event setup and rehearsals.
• Execute live sound mixing during events to ensure clear and balanced audio for all attendees.
• Provide strict quality control over all live, transmitted, and recorded feeds.
• Identify and resolve audio‑related issues promptly during events to minimize disruptions.
• Work closely with the IT and AV teams to troubleshoot any technical challenges related to AV systems (Crestron control processors and DM switcher, Biamp DSP).
• Perform hardware and software updates as needed.
• Coordinate with AV technicians, lighting engineers, and other relevant personnel to ensure seamless integration of audio with other technical elements.
• Collaborate with external audio vendors when necessary.
• Provide training to internal staff on the proper use of equipment in the auditorium.
• Maintain comprehensive documentation of system configurations and troubleshooting procedures.

• Professionally and effectively communicate with customers, management and colleagues. Personality is especially important for this position; you should enjoy being part of a team.
• Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors.
• Be willing to work on‑site every day. Days are generally 8 hours a day but the times vary between 7 AM and 7 PM.
• Intermediate computer knowledge.
• Knowledge of signal flow for audio, video and control.
• Know your way around large‑format digital mixers; understanding of acoustics, detail, and nuance.
• Have experience troubleshooting wireless mics in a live setting.
• Experienced in the workflow, vocabulary and pace of a directed live broadcast.
• Have a thorough understanding of the technical and scientific concepts that make a digital audio system possible and be able to discuss those concepts with non‑technical managers.
• Minimum of a High School Diploma or equivalent.
• Ability to regularly climb and work from ladders up to 20 feet; lifting equipment, tools and materials.
• Occasional travel to secondary customer facility within a 15‑minute walk in Midtown Manhattan.
• Dress code is business casual with more emphasis on the business side vs the casual. No jeans, t‑shirts, hoodies, tennis shoes, etc.
• Occasional overtime – including before/after hours and weekends. Weekend work is very rare, but this role requires flexibility. All hours above 40 are considered overtime.

• Minimum of 5 years of audiovisual integration and/or service experience.
• Formal education in Electronics or related field.
• Following training certifications: AVIXA CTS, DANTE 3, Cisco,…