Event Operations Coordinator

Overview

Company Description

We're part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

This role is based in our 605 Third Avenue office.

Join our dynamic team as an Event Operations Coordinator and develop your career in the exciting world of event management. Reporting to the Senior Delivery Manager, you'll gain comprehensive experience in delivering exceptional hybrid and physical events within the Global Finance sector.

This hands-on role offers valuable exposure to the complete event lifecycle—from initial planning through to successful delivery and evaluation. You'll have the opportunity to grow within our team while developing expertise across multiple facets of event management including speaker coordination, digital operations, sponsor management, and awards ceremonies.

Pre-Event (55%)

• Lead comprehensive speaker management from initial contact through presentation delivery
• Manage speaker budgets, including invoices, travel arrangements, and accommodation
• Own the complete speaker journey, ensuring exceptional experiences throughout
• Take ownership of digital event delivery including platform builds, attendee management, and troubleshooting

During Events (20%)

• Travel to in-person events (up to 7 days) for setup, execution, and breakdown
• Serve as the primary point of contact for speakers and AV vendors

Post-Event (10%)

• Distribute presentation materials and recordings to attendees
• Process speaker payments and manage event cost reconciliation

Additional Responsibilities (15%)

• Coordinate with the Smart Events Delivery Team on digital products for hybrid events
• Collaborate on special projects with other teams as needed

• Strong communication skills with the ability to confidently engage with stakeholders at all levels
• Tech-savvy mindset with willingness to embrace new technologies
• Exceptional attention to detail and organizational abilities
• Data-driven approach to decision making
• Adaptability to thrive in fast-paced, changing environments
• Problem-solving attitude with a positive, can-do mindset
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat

• Great community: a welcoming culture with in-person and online social events, our Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on Linked In Learning. Internal job moves are encouraged and supported
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $60,000- $64,999 based on experience.

This posting will automatically expire on 10/14/2025.

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we…