Vendor relationship manager

Job Title: Vendor Relationship Manager (Buyer)
Department: Purchasing / Supply Chain
Reports To: Supply Chain Manager or Director of Procurement

The Vendor Relationship Manager is responsible for managing relationships with appliance manufacturers, component suppliers, and distribution partners. This role ensures a reliable supply of products and parts, competitive pricing, and high standards of quality. The position involves strategic sourcing, negotiation, and ongoing vendor performance management to support the company’s operational and sales goals.

• Manage day-to-day relationships with assigned appliance and component vendors.
• Source new suppliers for appliances, parts, and accessories that meet quality and cost standards.
• Negotiate pricing, payment terms, delivery schedules, and service-level agreements.
• Monitor inventory levels and coordinate orders to maintain optimal stock without overbuying.
• Evaluate vendor performance, quality, lead times, and reliability; implement corrective actions when needed.
• Stay current on market trends, new product introductions, and technology developments in the appliance industry.
• Collaborate with the sales, marketing, logistics, and finance teams to forecast demand and align purchasing plans.
• Resolve issues related to defective products, deliveries, or vendor disputes in a timely manner.
• Maintain accurate documentation of supplier contracts, pricing records, and purchasing transactions.
• Contribute to cost reduction initiatives, process improvements, and supply chain optimization.

• Experience in purchasing, procurement, or vendor management—ideally within the appliance industry.
• Strong negotiation, analytical, and communication skills.
• Ability to manage multiple accounts and deadlines in a fast-paced environment.

• Vendor reliability and on-time delivery rate.
• Cost savings through effective negotiation and sourcing.
• Inventory turnover and availability rates.
• Supplier quality and compliance performance.
• Strength and consistency of vendor relationships.