Business Analyst - Model N

Job Title:

- Business Analyst - Model N

Location:

- 100% Remote Role

Duration:

- 12+ Months

M-F 8 am - 5 pm EST

100% remote

Title:

Contract Membership Specialist (CMS)

• Utilize Model N Revenue Manager to maintain the Membership Life Cycle of Large Organized Customers (LOC). This includes contract membership activities surrounding new eligibility and continued maintenance such as movement, additions, and deletions.
• Works independently with Revenue Manager platform to create and manage membership affiliations and eligibility status for both direct and indirect customers.
• Processes Master Data requests within SAP iShift according to business rules for Vaccines accounts.
• Resolve membership affiliation and inquiries from account management teams.
• Monitor Revenue Manager platform and boundary systems to confirm data accuracy.
• Responsibility for managing daily business tasks and processes with internal/external key stakeholders.
• Access and process data within reporting tools, including Revenue Manager, Micro Strategy, and boundary systems.
• Communicate and resolve membership discrepancies with internal and external customers; resolve inquiries, maintain synchronization and integrity of membership.
• Create, maintain, and support a collaborative environment with external customers and internal business partners.
• Responsible and accountable for data compliance activities within membership and the oversight and execution of applicable processes and business decisions to achieve compliance.
• Ensure accurate and up-to-date membership files are retained according to audit/compliance requirements.
• Support and collaborate with
  *** Account Management team regarding contracting and membership processes.
• Proactively collaborate with internal teams and external customers to harmonize membership processes, resolve issues, and address business challenges.
• Comply with SOX and Government Pricing P&Ps.
• Support and follow all SOP documentation guidelines, compliance, and auditing processes.

• Bachelor's degree required.
• Model N and SAP iShift experience preferred.
• Experience in Contracting, Membership or Pricing preferred.
• Change and growth mindset with high degree of independence and adaptability to changing environments.
• Critical thinking and problem-solving mindset.
• Strong analytical thinking, Excel, and implementation skills.
• Excellent written/oral communication skills. Ability to communicate effectively and professionally.
• High level of attention to detail and accuracy.
• Years of
  
  Experience:
  
  1 - 3 Years