FCM Meetings and Events - Meetings Manager - NYC, NY

Meetings Manager

FCM Meetings and Events was born out of the evolution of the Flight Centre Travel Group (FCTG) family of brands. As one of the world’s largest travel agencies, Flight Centre’s footprint spans across 95+ countries and encompasses over 30 brands of corporate and leisure services. We’ve been in the event game since 1986, connecting people across the globe and bringing their visions to life.

We pride ourselves in being able to offer a level of flexibility and customization that is not common amongst our competitors. Our people are out‑of‑the‑box thinkers and problem solvers, helping create memories that will leave a lasting impact.

• Event Management (Live, Virtual & Hybrid Events)
• Event Travel
• Event Technology
• Venue Sourcing & Strategic Meetings Management

To learn more about FCM Meetings & Events please .

As a Meeting Manager on our Strategic Meetings Management team, you'll be the driving force behind exceptional event experiences for our enterprise clients. This role combines the strategic thinking of account management with the satisfying hands‑on execution of bringing events to life. You'll own a portfolio of small to medium‑sized meetings from conception to completion, serving as the primary point of contact your clients trust to deliver flawless execution every time.

Whether you're negotiating contracts, building registration sites, managing complex budgets, or coordinating intricate logistics, you'll be the problem‑solver who makes it all come together seamlessly. This is a role for someone who thrives under pressure, loves the challenge of managing multiple moving pieces simultaneously, and finds genuine satisfaction in exceeding client expectations. You'll work with cutting‑edge technology, collaborate across teams, and have the autonomy to innovate while following proven processes that ensure consistent excellence.

• Manage high volume of small to medium‑sized meetings end‑to‑end with quick turnarounds, coordinating all logistics from planning through post‑event reconciliation.
• Build and manage event registration websites, mobile apps, and virtual platforms using Cvent; implement standardized processes to meet deliverables and customer SLAs.
• Conduct venue sourcing and submit RFPs; negotiate hotel and supplier contracts to secure optimal terms and manage commission payments.
• Develop and maintain accurate event budgets from creation through reconciliation; ensure precise documentation of contracts, communications, and reporting.
• Serve as primary point of contact for stakeholders, clients, and delegates; respond professionally within agreed time frames and exceed service expectations.
• Proactively communicate with Event Leads and clients to ensure complete task closure throughout pre‑event, on‑site, and post‑event phases.
• Identify and mitigate risks, resolve conflicts constructively, and take ownership of issues while maintaining composure in high‑pressure situations.
• Leverage data analytics to identify improvement opportunities; analyze event metrics and present actionable insights to optimize programs.
• Build collaborative partnerships across cross‑functional teams and adapt seamlessly to evolving client needs and priorities.
• Manage competing priorities efficiently, participate in professional development, and stay current on industry trends and sustainability initiatives.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

• Minimum 3 years of meeting management experience executing small to medium‑sized events from start to finish in fast‑paced, high‑pressure environments with competing priorities.
• Proven Cvent proficiency (registration sites, RFPs, venue sourcing) – required.
• Strong vendor negotiation and contract management skills; proven ability to secure favorable terms and manage supplier relationships.
• Demonstrated customer service excellence with track record of exceeding client expectations across diverse stakeholder personalities.
• Proficiency with project management software (Wrike or similar) and enterprise finance/budget systems…