Product Manager, Core Services

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations se are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like Fin Tech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy.

Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.

By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large‑scale software products that impact small businesses worldwide.

The Lifecycle domain is responsible for underpinning the end‑to‑end experience of Justworks’ customers—ensuring that every interaction, from shopping to graduation, is frictionless, straightforward, and deeply trustworthy. We build and scale experiences and services that handle our increasing set of customers and their growing needs across more and more stratified work forces. We succeed when our customers discover and pick the right mix of Justworks products for their individual needs, receive best‑in‑class support to run their business confidently, and utilize comprehensive tools to manage their workforce.

Within Lifecycle, the Core Services Mission Team manages all company and member data of Justworks’ customers via a number of API endpoints with an emphasis on performance and stability. Core Services are the backbone of many Justworks products and features. As a Product Manager on Core Services, you’ll spend the majority of your time executing against well‑defined problem sets. You’ll be in high learning mode, obsessing over the needs of our customers, soaking up how the Justworks Product team conducts its work and be expected to execute on all the basic skills of product management with active coaching from your manager.

As you gain a richer understanding of our customers and business model, you’ll be involved in increasingly complicated bodies of work.

• Demonstrate ownership for the products you build and an understanding of shipping services that can perform and scale with Justworks
• Shape the strategy and roadmap for key Core Service components and articulate a compelling vision of business impact to stakeholders across the product and engineering organizations
• Partner deeply with engineering to investigate and prioritize issues/bugs and develop technical knowledge with their guidance
• Actively hone your knowledge of the PDLC, from discovery through delivery and iteration
• Build strong relationships across teams by demonstrating curiosity, empathy, and a commitment to customer‑centered partnership
• Contribute to team problem‑solving and actively support or facilitate team processes and ceremonies.
• Take on opportunities beyond core responsibilities to support product strategy and drive impact

As a Product Manager, how results are…