Agency Manager

We are seeking a detail-oriented and organized Travel Manager to join our team.
Must have Travel Management experience, business travel industry, corporate travel operations, hotel industry, or travel technology, not just a travel arranger!

Havas Network is home to more than 10,000 professionals that offer best-in-class services in the fields of media planning and buying, mobile strategy, data consulting, performance marketing, location-based media and social media across 150 countries worldwide.

The Travel Manager responsibilities include managing corporate travel service providers, support to negotiations contracts and managing relationships with travel suppliers, assisting all travel arrangements for the organization, and developing strategies to improve travel programs.

Our ideal candidates have a strong understanding of the travel industry, excellent problem-solving skills, and an ability to negotiate effectively.

Ultimately, the role of the Travel Manager is to ensure all travel arrangements run smoothly and align with the needs and requirements of the company.

The Travel Manager is responsible for the improvement of the Travel process in Havas. He/she is the single point of contact for the Group. He/she is in charge to coordinate the different parties involved in the process (HR, Indirect Purchasing, IT, and Finance).

The travel manager is responsible for planning, organizing, and implementing travel plans. Travel manager is responsible for cost management, ensuring safety and comfort of the travelers, and make sure all travel operations run smoothly.

• Constantly looking for travels spent reduction opportunities in coordination with Indirect Procurement (in charge of negotiation)
• Monitor spends in CONCUR / Travel Agency Reports (by supplier, by entity, trends, …) with IdP commodity buyer,
• Identify savings opportunities for further IdP negotiation,
• Monitor KPI and actual billing from CONCUR and Travel Management Company.
• Ensure better compliance vs global policy from Havas employees
• Develop and implement corporate travel policies,
• Define and execute data analytics based on actual data to track deviances vs policy,
• Communicate with organization management results analysis on main issues,
• Coordinate internal control and internal audit, when necessary,
• Push in all Havas agencies for digitalization (no more paper) when possible.
• Push for continuous process improvement and standardization
• Ensure CONCUR is widely used (no local tools),
• Promote a core model for all Havas agencies,
• Reduce cash advance as much as possible,
• Work with IT to automate interfaces master data synchronization,
• Ensure CONCUR core model is consistent
• Provide advice on travel documents and insurance.
• Propose updates of local Travel Policy for HR and Finance validation
• support Q&A on Global / Local Travel Policy,
• propose changes,
• manage validation by HR,
• update communication tool in Havas with best practices and Q&A.
• Point of contact with travel suppliers:
• Point of contact for CONCUR and Travel Management company,
• Inform travelers of CONCUR, TMC’s warning messages / alerts,
• Maintain with CONCUR and TMC’s list of critical blocking points, activate an action plan to solve them,
• Ensure compliance with procedures and service quality,
• Stay informed about travel industry trends and best practices,
• Stay updated through workshops, seminars, and industry conferences.
• Point of contact with travelers and travel arrangers:
• Collect complaints, travel problems and find solutions with suppliers,
• Ensure compliance with procedures and service quality,
• Assist Travelers and travel arrangers (EAs),

• Proven work experience as a Travel Manager
  ,
• Knowledge of international travel regulations, customs and currencies,
• Knowledge of T&E reporting and processing,
• Working knowledge of MS Office software,
• Excellent communication (oral and written) and negotiation skills,
• Well-organized and reliable,
• An analytical mind with strong business acumen,
• Customer-oriented approach,
• High school diploma or equivalent; bachelor’s degree is preferred,
• At least 5 years’ professional experience in Travel management context,
• Professional experience in…