Sales Strategy & Operations Lead

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

Fastly’s customers include many of the world’s most prominent companies, including Git Hub, Yelp, Paramount, and Jet Blue.

We're building a more trustworthy Internet. Come join us.

Posting Open Date:
March 4th, 2026

Anticipated Posting Close Date:
April 30th, 2026

Job posting may close early due to the volume of applicants.

The AMER Sales Strategy & Operations Lead role will be part of Fastly’s Americas Sales Operations team, and partner closely with Fastly’s Americas Sales leadership to identify opportunities for revenue growth and process improvements, while helping them run their business. This role will be a key contributor to the Sales Strategy & Operations team, reporting to the Sr. Director of Sales Strategy & Operations.

They will partner closely with the Sr. Director and Americas Sales Operations team to by providing data-driven recommendations to the Americas Sales team.

This role will also collaborate closely with Sales and cross-functional teams to tackle complex operational business challenges. They will do this by compiling key data insights, identifying areas for process and system optimization, and managing regional initiatives jointly with the Americas Sales Operations team, to support the execution of the regional operational plan.

The perfect candidate for this role takes a proactive, consultative approach to solving business problems with Sales leadership and cross-functional teams. They’re capable of distilling complex ideas and data into logical insights and recommendations, and adjust their communication based on the audience. They are able to work independently with minimal supervision, and raise concerns or provide feedback where necessary.

• Act in partnership with senior Sales leadership and Sr. Director of Sales Strategy and Operations, in driving the annual fiscal planning cycle for the Americas region. This includes designing our Go To Market Strategy and performing territory analysis & quota assignments
• Partner closely with Sr. Director of Sales Strategy and Operations and both Global and Americas Sales Operations teams to identify and manage process and methodology improvements.
• Support Americas Sales leadership to run their business effectively including:
  • Supporting Pipeline and Forecast reviews
  • Develop Salesforce reports and dashboards
  • Compile data analysis and insights for key sales metrics
• Actively participate in cross-functional initiatives to identify and solve operational business challenges

• 5+ years of combined sales/sales operations experience, ideally at a high-tech or SaaS based company.
• 3+ years specifically in a sales operations role
• Knowledge of sales coverage and sales compensation, and experience supporting annual sales planning process
• Excellent analytical, reporting, data manipulation, dashboard creation, and business intelligence skills with ability to deliver their findings succinctly
• Proven ability to manage and execute small regional projects, develop and interpret analytics, and interact effectively with cross-functional teams
• Working knowledge of Salesforce, Clari, and others sales tools including Zoom Info, Outreach.
• Proven ability to network and build strong relationships with peers and senior leaders

• Experience with other sales tools including 6
  
  Sense, Clari, and dashboards (Looker, Tableau or Power
  
  BI)
• Experience with building data models to define segments and target audiences based on available data

• This position will require you to be available during core business hours
• Due to the regional scope of this role, core business hours may extend to East and West coast friendly…