Strategy & Operations - Senior Associate; Worker Operations

If you’ve ever wanted to have your fingerprints on how a company scales
, this is your moment. You’ll be the key operator ensuring our supply and demand flywheel turns efficiently and profitably—while directly impacting how we deliver value to businesses and workers every single day. We’re looking for someone who thrives in ambiguity, brings a builder’s mindset, and wants to lead with intensity and ownership. This role is fully on-site and perfect for a former consultant or ops leader ready to go from strategy to execution at a rapid pace.

Let’s build the future of work—starting here.

Traba’s mission is to empower businesses and workers to reach their full productivity and potential. We are revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. Supported by investors like Founders Fund, Khosla Ventures, and General Catalyst, our work unlocks new levels of productivity, earning potential, and growth.

As a Senior Associate on our Worker Operations team, you will be a key player in driving the daily operations and success of your market. You will work closely with Sales, Central Operations, Tech, Product, Marketing, and more to drive growth, maintain marketplace health, and ensure profitability. This role requires someone who is comfortable both consulting and operating in a fast‑paced startup environment and has experience building structured processes, driving cross‑functional alignment, and leading process improvements.

• Champion Operational Excellence: Become the go‑to expert on Traba’s daily operations while enhancing efficiency and effectiveness through structured thinking and detailed process‑building.
• Strategize for Success: Identify opportunities to streamline processes and develop actionable plans for improvement. Align cross‑functionally to ensure processes are integrated across teams.
• Master Marketplace Dynamics: Execute user acquisition, retention, and reactivation campaigns to meet both current and future demand while building structured processes for sustained growth.
• Elevate Business Performance: Develop strategies that boost operational efficiency and elevate customer satisfaction. Implement steps to ensure the market’s continued success and scalability.
• Create Impactful Tools & Insights: Build tools, develop analyses, and set up reporting structures to facilitate data‑driven decision‑making and ensure alignment with business goals.
• Drive Cross‑Functional Alignment: Collaborate with multiple teams across the organization to ensure process alignment and successful execution of strategic plans, ensuring clear documentation of all processes.

• Bachelor’s degree in economics, business, finance, engineering, or a related field, or equivalent work experience.
• 3+ years of experience in dynamic roles such as consulting, investment banking, and 1‑2+ years in strategy/operations at a fast‑paced tech company or startup.
• A methodical, process‑driven approach to operations focused on both accuracy and efficiency.
• Experience building structured processes and aligning teams across functions.
• Strong leadership experience, including cross‑functional collaboration and driving alignment across teams.
• High EQ, resilience, and the ability to overcome challenges quickly.
• Exceptional communication skills and the ability to thrive in fast‑paced environments.
• Strong organization, time management, and prioritization skills.
• Experience with SQL and no‑code tools like Retool.
• Experience working with product and engineering teams to build scalable solutions.

• 📈 Start‑up equity
• 💰 Competitive salary
• 🩺 100% Paid health, dental & vision coverage
• 🍽️ Dinner Provided via Door Dash, free Dash Pass & stocked kitchen for NY employees
• 🚍 Commuter benefit
• 🏋🏽 Gympass benefit
• ✚✚ Additional:
  One Medical Membership, Gympass, HSA via Optum, Talkspace, Health Advocate, Teledoc Health

The total compensation (cash + equity) range for this role is $115,000 - $180,000, based on market data and the scope of responsibilities. For…