Senior Product Associate - Affluent Product Enablement

Join the exciting world of Affluent Banking – covering Chase Private Client and J.P. Morgan Private Client. The Affluent Product Enablement team supports the two Affluent segments of the client continuum. On this team, you’ll play a strategic role in defining the product suite and banker experience for these businesses, in partnership with business and functional partners.

As a Senior Product Associate in Affluent Product Enablement, you’ll be responsible for helping to solve complex problems and introduce new business ideas. You’ll take solutions from problem statements, through ideation, discovery, build and rollout – partnering with cross-functional stakeholders to drive solutions and progress.

In this role, you’ll gain experience across multiple subjects and domain areas, with exposure to the full breadth of the priorities supporting the expansion of the Affluent segment. You will also play a role in presenting our defined problem statements and solution sets to our executives and our field – mastering the art of storytelling.

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Leads the solutioning of discrete problem statements from ideation through launch
• Works with Design and Product teams to design fit for purposes solutions
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Writes the requirements, epics, and user stories to support product development
• Provides executive level updates on book of work progress and accomplishments
• Engages with cross-functional stakeholders to deliver capabilities; including training and readiness activities
• Works with partners to assess value of solutions and inform enhancement

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Proficiency in Microsoft Office suite
• Ability to manage complex projects with multiple stakeholders and dependencies

• Experience with developing executive-level presentations
• Bachelor’s degree