Sr. Account Manager, Steve Madden Apparel

General Summary

The Sr. Account Manager is responsible for managing the business relationship between major account, sales reps, and the company.

The responsibilities described below are considered essential functions of the role. This position is based in NYC and requires working on-site five days per week.

• Specific focus on all off-price and club apparel accounts
• Analyze customer business opportunities
• Maintains and builds relationships with key decision makers
• Handle all daily communication both internal and external
• Responsible for closing ATS deals weekly and strategizing to move inventory
• Collaborate with planning on monthly goals and yearly forecasting
• Communications with all levels of customer service/ production/design
• Review sales performance to help in future line development
• Provide consumer insights and product needs in advance of the season
• Collaborate with production team to review costing, customer deliveries & ensure margin goals are met
• Ensure efficiency within off-price sample and fitting processes
• Managing all top of production samples and sending necessary requirements to customers & tracking approvals
• Providing samples to customers as needed for style outs and selections review
• Support Sample trafficking external and internal
• Conduct line presentations and meeting with key customers
• Support sales team with all needed tasks
• Perform Account Associate duties as needed
• Able to manage multiple projects and deadlines with support and resources as needed
• Maintain a merchandised showroom
• Excels at internal and external communications to drive business decisions
• Able to manage multiple projects and deadlines with support and resources as needed
• Perform other duties and special projects as assigned

• Ability to perform complex verbal and written communications face-to-face and in group settings
• Work responsibilities occasionally concern confidential and/or sensitive information requiring the use of discretion
• Job duties varied, frequently require attention to and/or coordination of concurrent job duties
• Ability to work in a multi-task, high pressure environment
• Ability to travel as required
• Highly organized, detail-oriented and time management skills essential
• Strong follow-up and completion skills
• Under general direction, examines moderately complex information and/or situations and prepares summary, solves problems for self, complex problems are referred to supervisor

• Bachelor’s degree or equivalent experience.
• Minimum of 5 years in fashion or related industry
• Proficient in Microsoft Office Suite, especially word and Excel, Joor and Nu Order
• Excellent interpersonal, problem-solving, and organizational skills.

The expected base salary for this position ranges from $90,000 - $100,000. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.