Sales Operations Analyst

Overview

This is an opportunity to join a boutique class action claims management firm in the global litigation finance industry specializing in the identification, research, data analysis and filing of complex class action claims for corporate clients.

As a Sales Operations Associate, you will play a key role in driving business development, supporting outreach efforts, and maintaining critical sales infrastructure. This position blends operational rigor with strategic thinking and relationship-building to fuel our firm's growth initiatives.

Work Schedule: Hybrid

• New Business & Stats/Reporting
• Design sales outreach cadences and A/B testing plans.
• Produce and distribute weekly performance and statistical reports related to sales outreach and engagement.
• Analyze outreach performance, including key metrics such as response rates, contact quality, and conversion indicators.
• Evaluate the effectiveness of sales campaigns and outreach strategies, identifying trends and areas for improvement.
• Manage and organize account and lead assignments.
• Conduct historical data analysis and forecasting.
• Execution of the Alternative Outreach Program, including:
  • Parsing profiles via Linked In and Linked In Sales Navigator to facilitate new business connections.
  • Leading outreach and engagement strategies with potential channel partners.
• Conduct outreach to professional associations or organizations to explore collaboration or partnership opportunities.
• Create and maintain a pipeline of industry events (e.g., conferences, summits) to identify lead generation and networking opportunities.

• 2+ years of experience in a sales operations, business development, or CRM management role.
• Strong proficiency in Salesforce and Excel.
• Strong analytical skills with the ability to interpret data and communicate insights clearly.
• Familiarity with Linked In Sales Navigator and other business development tools.
• Strong attention to detail, organization, and the ability to manage multiple initiatives simultaneously.
• Annual Discretionary Bonus
• Hybrid Work Model: 3 Days Onsite in Manhattan & 2 Days Remote
• 401(k) with Match