Director, Client Strategy- Enterprise

Join Shop My – Powering the Future of Digital Marketing

Shop My is revolutionizing digital marketing by seamlessly connecting brands with top talent. From discovering rising creators and executing gifting campaigns to sharing commissionable codes and streamlining communication, we empower the world’s leading brands to build dynamic, high-impact creator programs. Today’s most influential creators use Shop My to earn tens of millions in commissions from creating monetizable links, collaborate directly with brands and build digital storefronts with millions of products.

We’ve just closed an incredible $77m Series B funding round led by Bessemer, fueling our mission to redefine the creator economy. If you're passionate about delivering exceptional product solutions and shaping the future of digital marketing, we want to hear from you!

The Enterprise Director drives strategic growth and revenue expansion within 8-12 high-value Fortune 500 accounts, serving as a trusted advisor to senior decision-makers while executing aggressive upselling initiatives. There is a specific focus on expanding clients’ investment in our Opportunities product.

• Own and manage relationships with 8-12 enterprise accounts with our largest contract values
• Serve as the primary strategic advisor and trusted partner to senior decision-makers
• Conduct regular business reviews and strategic planning sessions with key stakeholders
• Map complex organizational structures and identify key influencers across multiple departments and business units

• Achieve aggressive annual upsell targets with particular focus on increasing QoQ investment in Opportunities product
• Create compelling business cases that demonstrate clear ROI and strategic value for expansion initiatives

• Partner closely with Sales, Product, Client Strategy, and Technical teams to ensure seamless client experience
• Advocate for client needs internally while driving product roadmap discussions and feature prioritization

• Developing and executing comprehensive account strategies that align with clients' business objectives and drive mutual growth
• Negotiate complex contract renewals and expansions
• Maintaining deep understanding of clients' industries, competitive landscapes, and strategic initiatives
• Providing market insights and competitive intelligence to inform product development and go-to-market strategies
• Contributing to thought leadership content and case study development

• 7+ years of enterprise account management or client success experience with Fortune 500 companies
• Proven track record of consistently achieving annual upsell targets in prior role(s)
• Excellent written and verbal communication skills
• Experience managing complex, multi-stakeholder relationships in enterprise environments
• Exceptional relationship-building and executive presence capabilities
• Strong analytical and strategic thinking skills with ability to translate complex business needs into actionable solutions
• Outstanding negotiation and presentation skills, comfortable presenting to senior executives
• Strong understanding of enterprise renewal cycles, procurement processes, and contract negotiations

• Background in B2B technology, SaaS, performance marketing or professional services preferred
• Proficiency with CRM systems (Salesforce preferred)
• Entrepreneurial mindset with ability to think and act like a business owner
• Resilient and adaptable, able to thrive in fast-paced, high-pressure environments
• Collaborative leader who can influence without authority across all organizational levels
• Strong business acumen with understanding of financial metrics and business operations

$150,000 - $180,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. Shop My is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of Shop My receives equity on top of cash compensation!

Shop My offers a bundle of benefits on top of being a great place to work.

• Equity in Shop My
• Flexible PTO
• 14 weeks of parental leave
• Reimbursements up to $200/month to spend on teammate outings
• 401k program (3% automated contribution from Shop My!)
• Wellhub Membership
• Company retreats
• Opportunity to monetize your influence- all employees build out a Shop My page!
• Birthday PTO