Summer Guest Services Operations Coordinator - Temporary

Summer Guest Services Operations Coordinator - Temporary

Title:

Guest Services Operations Coordinator.

The Coordinator will be responsible for the daily operational functions for the Conference Services front desk, registration, and  process. Responsibilities include scheduling, training, supervision of student staff, handling lockouts, coordinating check‑ins and check‑outs for overnight guests, preparing welcome packet information, distributing parking passes, and handling guest questions and concerns.

• Bachelor’s degree by May 2026
• Experience working in customer service or a hotel environment
• Strong supervision, organizational, and communication skills
• Enthusiastic, friendly, patient, and compassionate
• Ability to problem‑solve and work independently

Start/End:
May 1 – August 17

Days/hours:
Evening & weekend hours may be required during summer. Ranging from 35 hours per week. Not to exceed 450 hours.

Reports to:

Director of Conference Services

Where will they work: ROTC 206B/Donovan Community Room

Hourly Salary: $18.50

In compliance with NYC’s Pay Transparency Act, the hourly rate for this position is $18.50. St. John’s University considers factors such as scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

• Important Note—St. John’s is NOT an E‑Verify Employer

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.