Senior Business Development Representative; Collections

Overview

Currently looking for an experienced Business Development Representative with a collections focus, under the Pinnacle umbrella, we're hiring on behalf of our client, a growing NYC-based commercial debt recovery agency with 10 years of combined experience in Merchant Cash Advance collections and delinquent A/R management. They support small and mid-sized businesses with tailored recovery solutions and are expanding their client-facing team.

This role is ideal for someone who understands collections, MCA/alternative lending, or private credit
, and enjoys building relationships, creating structure, and driving new business.

• Prospect, qualify, and build relationships with MCA companies, ISOs, private lenders, and other businesses needing collections support.
• Manage a pipeline of warm leads while actively developing your own network and outreach strategy.
• Clearly communicate the value of specialized collections services and recovery processes within MCA and alternative lending.
• Maintain consistent follow-up with prospects and act as their main point of contact throughout the sales cycle.
• Help create and refine processes—from lead handling to client onboarding to support a high-volume workflow.
• Work closely with internal teams to shape service offerings and solve client challenges.
• Identify partnership opportunities across MCA and private credit markets.

• Strong client-facing skills with the ability to build trust and communicate effectively.
• Understanding of collections or A/R recovery; experience in MCA, private credit, or alternative lending is a major plus.
• Self-starter who can generate their own leads and build a personal book of business.
• Comfortable working at a fast pace and managing high-volume activity.
• Able to think creatively, adapt quickly, and build processes from the ground up.
• 3–5+ years in business development, account management, or B2B sales preferred.

• Base & Commission structure:
  Discussed in detail during the interview process, tied to OTE expectations.
• PTO: 15 days
• Benefits: 50% of health expenses covered + 401(k) program
• Path for growth as the agency continues to expand.