Sr. Consultant Utilities-Field Operations exp Utilities Global Advisory Consulting Practice

Overview

We are looking for Business Analysts with solid experience in Field Operations within the Utilities sector (Gas/Electric). This role focuses on supporting field workforce processes, asset management, work management, and operational excellence initiatives.

• Interacts and effectively communicates with internal clients to understand functional requirements that potentially lead to user stories and acceptance criteria.
• Organizes and facilitates meetings with Business, Design, Dev Team, and other groups as needed.
• Develops, refines, and documents requirements in the form of epics, features, user stories and acceptance criteria for prioritized feature development.
• Supports the team with current and potential system inputs, processes, and outputs including interface mapping and documentation of business processes – “As Is / To Be” State.
• Consults on functional testing of system modifications.
• Ensures traceability on project work including capturing requirements; tracking test cases linked to requirements; and may support capturing defects and linking to root cause as part of User Acceptance Testing (UAT).
• Supports testing activities prior to release, assuring we built what aligns to agreed features and capabilities.
• Assists with training documentation and supporting product details for the business.
• Collaborates with the Design Team in the Discovery Phase of Agile Playbook related to user requirement activities.
• Participates in the development and implementation of programs intended to strengthen internal controls or improve client service and/or support.
• Provide RFP support in terms of gathering high level requirements, mapping flows, and providing demos.
• Assist with and support business case development including business analyses or feasibility studies associated with technology initiatives.
• All other duties and projects as assigned.

• Strong understanding of utility field operations (Gas/Electric), including workforce management, scheduling, dispatch, asset maintenance, or field mobility.
• Ability to work with large operational datasets and interpret field KPIs.
• Strong communication, facilitation, and stakeholder engagement skills.
• Experience with Agile practices and project management tools such as JIRA, Confluence, and SharePoint.

Education
:
Bachelor’s degree required; MBA or master’s strongly preferred.

Work Authorization
:
Must be legally authorized to work in the United States without employer sponsorship now or in the future.

Salary: Applications will be accepted until February 20, 2026
. The annual salary for this position is between $64,350.00 – $ depending on experience and other qualifications of the successful candidate.

Incentives
:
Eligible for Cognizant’s discretionary annual incentive program and stock awards, subject to applicable plan terms.

Benefits
:
Medical, Dental, Vision, Life Insurance, Paid Holidays plus PTO, 401(k) with company contributions, Short-term/Long-term Disability, Paid Parental Leave, Employee Stock Purchase Plan.

Disclaimer
:
Salary, other compensation, and benefits are accurate as of the date of this posting and may be modified at any time, subject to applicable law.