Asst Dir-Account Manager; Banking

Overview

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it.

We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

• 2+ years’ professional experience in sales, sales operations and/or customer success roles.
• Ability to work under pressure, prioritise and organise high-velocity competing workflows.
• Ability to present high-level information as well as detailed demonstrations of products & services.
• Ability to work both independently and within a team environment, with focus and high attention to detail.
• Excellent verbal/written communication and presentation skills in English.
• Fluency in an additional language is beneficial.

• Undergraduate/first-level degree (e.g., Bachelor’s degree) required, preferably with coursework in business, economics, finance, marketing or related fields.

This sales role as an Account Manager focuses on managing and growing MA’s business within an assigned territory of existing clients within our Strategic Accounts. The role’s primary responsibilities are to manage sales cycles, expand client engagement, and optimise renewals while minimising attrition. The role requires the assessment of client needs, providing clients with guidance and solutions overviews, and effective collaboration with sales colleagues and internal stakeholders.

• Meeting and exceeding annual sales goals and targets.
• Managing a client portfolio, building and maintaining relationships with key individuals across multiple levels, including primary contact, procurement, accounts payable, and legal.
• Driving growth through peer and use‑case aligned renewal pricing or expanded scope of services, managing and negotiating all commercial aspects of renewals and upsells, presenting proposals, and executing agreements.
• Identifying additional products and services beneficial to clients, generating and managing upsell opportunities, generating and supporting cross‑sell opportunities in collaboration with sales colleagues.
• Collaborating with Domain Sales Specialists, Relationship Managers, Industry Practice Leads, and Solution Specialists to develop additional upsell and cross‑sell use‑cases.
• Working closely with Customer Success and other stakeholders to assess overall account health and support client product implementation and adoption.
• Partnering with Sales Operations and Product Management to provide seamless support throughout the client lifecycle.
• Collaborating with Product Management and Product Strategy to promote product quality improvement and the development of new revenue sources.
• Developing and following best practices to ensure successful, on‑time execution of renewal processes and contract execution.
• Reviewing and understanding contract terms and conditions to ensure contracts are compliant and fit‑for‑purpose.
• Working with the Relationship Manager/GBD to create account strategy, planning and analysis.
• Collaborating with the virtual team across Moody’s through global team meetings and calls in support of the global strategy for the customers.
• Maintaining and reporting accurate sales forecasts.
• Identifying and mitigating roadblocks at an early stage.
• Supporting the growth, further development and automation of business processes.
• Some travel is required for…