Client Manager- Law Firms

Overview

Do you enjoy having a consultative approach towards sales and driving revenue?

Do you enjoy collaborating with teams and customers to deliver on common goals?

About our Team

Lexis Nexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

A a Client Manager on the Large Law Team, you are responsible for your defined accounts. You will report on driving product adoption, usage, and customer relationships. You will improve the positioning of Lexis Nexis from both a retention and expansion perspective.

• Driving renewals and upsells by executing proactive account plans, uncovering unmet needs, and delivering tailored, consultative solutions to legal professionals
• Building and executing strategic growth plans across defined territories by partnering with product specialists, customer success, and GTM operations to maximize client lifetime value
• Positioning Lexis Nexis’ legal research, analytics, and AI-enabled workflow platforms as business-critical solutions tailored to practice groups, knowledge management, and firm operations
• Developing trusted relationships with key stakeholders including managing partners, C-suite executives, KM leaders, and practice chairs to expand influence and opportunity within each firm
• Navigating complex buying groups and firm hierarchies to secure renewals, grow key relationships, and align solutions to operational priorities and decision-making structures
• Leveraging Salesforce, Gong, and Seismic to drive pipeline discipline, monitor engagement, surface insights, and inform both outreach strategy and internal product feedback loops

• Have impressive years of B2B SaaS or tech sales in the law firm space, with proven success managing and expanding complex accounts in large enterprise and/or professional services firms
• Have a great executive presence, communication, organizational, and cross-functional collaboration skills
• Have proven ability to negotiate contracts and close business in a team selling environment
• Be proficient in Salesforce, sales enablement platforms (e.g., Gong, Seismic, Outreach), and generative AI tools (e.g., MSFT Copilot, ChatGPT)
• Have a Bachelor’s degree or equivalent experience required; JD or MBA a plus
• Be able to travel up to 40% (day and overnight)

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals.

Lexis Nexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

U.S. National Base Pay Range: $74,100 - $137,600. Total Target Cash Range: $113,900 - $211,700. Geographic differentials may apply in some locations to better reflect local market rates.

If performed in New York, the base pay range is $81,500 - $151,400, the total target cash range is $125,400 - $232,900. If performed in New York City, the base pay range is $85,200 - $158,200, the total target cash range is $131,100 - $243,400. If performed in Rochester, NY, the base pay range is $70,400 - $130,800, the total…