Account Executive, Wellness

Account Executive, Wellness Position Summary

The Account Executive, Wellness will be responsible for growing Catalent’s Consumer Healthcare business in their assigned region within the United States and Canada. Primary focus will be to develop and execute an account plan for strategic management of existing account base, as assigned, and continued growth in the nutritional dietary supplement industry, providing our customers with solutions and ultimately growing Catalent’s portfolio of business.

The Account Executive, Wellness role is ideally filled by a high energy, team player who is not afraid to roll up his or her sleeves, who thrives in a fast moving, lean, and entrepreneurial environment.

This is a field-based, remote role with travel required for business development related activities.

• Account Management:
• Customer Relationships:
  Manage business relationships with assigned customers, including pricing, contract extensions/amendments, forecasting, periodic business review meetings, and addressing customer service-related issues.
• Account Planning:
  Set account objectives and establish plans to achieve results. Ensure alignment with Catalent’s Standards of Business Conduct.
• Engage daily in activities that drive meeting or exceeding financial targets.
• Internal Coordination:
• Cross-Functional Collaboration:
  
  Work with internal teams across Catalent (Customer Service, Commercial Operations, Marketing, Legal, Finance, Project Management) to maintain effective communication with key internal stakeholders to ensure all account management activities are conducted in a coordinated, team-based fashion. Collaborate with other selling teams within Catalent to actively engage in cross-selling opportunities.
• Internal Meetings:
  Plan and participate in regular internal business review meetings to present strategic plans and progress within the assigned territory.
• Opportunity Management:
• Sales Funnel Development:
  Develop and build the funnel to drive new business through prospecting, outreach, relationship building, and qualifying leads, captured in Salesforce with specific actions leading to successful closures.
• Sales Process Management:
  Manage opportunities from start to finish, including tracking in Salesforce, defining scope, creating pricing strategies, handling customer credit, confirming confidentiality agreements, negotiating, and closing deals. Ensure thorough and timely handoff to internal project managers and product development teams.
• Customer Interaction:
• Consultative Approach:
  Employ a consultative approach with regular meetings for capabilities reviews, site visits, business updates, and innovation discussions. Prepare well for calls/visits with a clear agenda and meeting outcome goals. Must be natural and curious in front of customers to understand client needs and develop tailored, innovative solutions.
• Communication and Presentations:
  Develop and deliver customer-facing presentations, leveraging existing resources to create a unique value proposition. Use formal and informal communication methods to assure a detail-oriented approach to follow up with rapid response and follow through to customer inquiries, opportunities, and issues.
• Market and Competitive Analysis:
• Market Intelligence:
  Gather and analyze competitive intelligence through trade shows, articles, newsletters, and customer feedback. Stay informed about market trends and new launches in collaboration with Catalent’s Marketing Team.
• Competitive Positioning:
  Use gathered intelligence to inform and enhance Catalent’s competitive positioning in the industry.
• Administrative Responsibilities:
• Compliance and Reporting:
  Adhere to corporate responsibilities by staying current with internal training, tracking opportunities, submitting expense reports, managing time off, and complying with travel and gift policies. Ensure confidentiality and ethics standards are met.
• Goal Setting and Career Development:
  Engage in annual goal setting, track progress, and drive career development activities with your director. Pursue continuous learning through feedback, mentorship, and professional development opportunities.
• Travel:
• Travel Requirements:
  Travel 25-50% to…