Sales Enablement Specialist

About Gloss Genius

Gloss Genius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 100,000 small business owners have chosen to rely on Gloss Genius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, Gloss Genius is the ideal combination of a fintech, SMB software, and consumer company all in one.

As a Sales Enablement Specialist at Gloss Genius, you will be a key contributor behind the success of our Revenue Organization, with a core focus on new hire ramp and proficiency. This role will be essential in scaling our go-to-market team by building and executing world-class enablement programs. While your primary focus will be owning the experience for new team members through Sales Onboarding, you ll also operate as a dynamic generalist, flexing into ongoing enablement needs as our business and product suite evolve.

This is a highly cross-functional role that is critical to ensuring our team is equipped with the knowledge, skills, and tools to meet and exceed their targets.

You will report to the Director, Revenue Operations. You must be commutable to our NYC headquarters and will operate in a hybrid environment.

• Own and Optimize Sales Onboarding:
  Design, manage, and execute the complete learning journey for our Account Executives (AEs), including new hire onboarding and career pathing, to ensure a structured, engaging, and measurable ramp-up
• Drive Ongoing Excellence:
  Develop and deliver training programs on key sales methodologies, platform features, process updates, and tech stack utilization to ensure our existing team is equipped to maximize their performance
• Facilitate Blended Learning:
  Deliver engaging training through a mix of self-paced online modules, interactive virtual live sessions, hands-on practice workshops, and role-playing to accelerate ramp time and develop crucial selling skills
• Assess and Coach:
  Conduct skills gap analyses and evaluate training effectiveness by analyzing performance data, listening to recorded calls (e.g., using Gong or similar tools), and facilitating coaching sessions with sales managers to reinforce learning and drive performance improvements
• Develop Core Resources:
  Partner with Marketing and Product teams to create and maintain high-quality digital assets, including Sales Playbooks, LMS content, e-learning courses and compelling multimedia materials that support continuous learning
• Maximize Tool Adoption:
  Promote adoption and proficiency of our core sales technology stack (e.g., Hubspot, Salesloft, Gong) to ensure the team can operate efficiently and effectively
• Track Impact:
  Continuously monitor and analyze the effectiveness of all Sales Onboarding and other training initiatives, using data to iterate and ensure a culture of continuous improvement across the Revenue team.

• 3+ years in sales enablement, sales, or client success roles, preferably in a high-growth SaaS environment
• Strong understanding of sales processes and methodologies, with the ability to develop and deliver effective training programs tailored to diverse audiences.
• Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and engaging manner.
• Eagerness to discover and learn new technologies and methods to better enable sales teams
• Experience with content management and learning management systems a plus
• Flexible PTO
• Competitive health & dental insurance options, with premiums partially or fully covered by GG
• In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees…