Revenue Strategy & Operations Associate

Revenue Strategy & Operations Associate

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At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end‑to‑end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

Please note:

this role is 100% in office out of our HQ NYC Office.

As Compass continues to experience significant growth, we are looking for the best and brightest to surface business insights that drive strategic decisions. For this role, we are looking for a key player in building and scaling our go‑to‑market motion for new agent acquisition. You will be joining the team that designs the business infrastructure, programs, and insights that drive success in the agent recruiting process.

This role reports to the Director of the Revenue Strategy and Operations team.

The ideal candidate will thrive in an energetic, fast‑paced, and highly collaborative environment; no two days are alike. The most important skill set for this role is the ability to drive operations of the Growth team, analyze data, and surface insights and recommendations that help senior leadership make smarter business decisions. You have a “no task is too small” mentality combined with the ability to see the “big picture” impact of data accuracy and insights.

The Associate will have a lot of exposure to cross‑functional teams at Compass (sales, sales leadership, growth programs, business systems, finance, legal, company leadership), so this individual will have the opportunity to collaborate with multiple business and technical partners on highly complex, highly dynamic projects.

• Operations Enablement & Tech Stack Mastery:
  Act as a point of contact for our tech stack, providing systems support such as troubleshooting Salesforce errors, coaching Strategic Growth Managers on how to extract actionable insights from Power
  
  BI, providing support on using essential tools, communicating service deployments, managing licensing, and liaising with technical teams.
• Growth Strategy & Planning:
  Support the team in setting the direction and playbook for Growth each year by helping define national top‑line metrics, budgeting, and establishing individual targets for the sales team.
• Agent Referral Program Administration:
  Support the program lifecycle, overseeing the end‑to‑end flow of inbound referrals from initial submission to a successful join, facilitating the payment cycle, and serving as the point person for issue resolution, policy inquiries, and escalation reviews.
• Reporting & Analytics:
  As the “source of truth” for the Growth organization’s data, ensure leadership has the insights needed to make informed decisions, maintain hygiene, proactively identify and correct errors, audit dashboards, and build Salesforce reports addressing the needs of cross‑functional teams.
• Process Optimization:
  Identify areas for improvement within the current sales process to maximize team efficiency, review existing workflows to pinpoint bottlenecks, and design automated solutions that reduce manual data entry and repetitive tasks.
• Cross‑Functional Liaison:
  Act as the connective tissue between Growth, Finance, Product, Regional Operations, and other departments to ensure total organizational alignment, coordinate quarterly targets, and synchronize teams around lead generation, budget allocations, and sales goals.

• B.A. or B.S.
• 2+ years of relevant experience
• Basic analytical skills: proficient in Google Sheets, ability to gather and clean data and draw out relevant insights
• Strong project management and communication skills
• Polished visual, written, and oral presentation skills
• Ability and appetite to learn quickly in a fast‑paced environment
• Self‑starter attitude, and ability to exercise judgment and solve difficult problems without direct supervision
• Strong interpersonal skills and glass‑half‑full mentality
• Familiarity with Power
  
  BI and Salesforce a plus

The salary pay range for this position is $35.00 – $38.00/hr; however,…