Partnerships Manager

Overview

The Freedom Pay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, food service, education, healthcare and financial services. Freedom Pay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America.

Freedom Pay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning Freedom Pay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. Freedom Pay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

Freedom Pay’s Partnership Manager serves as strategic business leaders for our most important ecosystem relationships — including acquirers, ISVs, and technology partners that drive ongoing revenue and platform adoption. Each Senior Partnership Manager owns a defined portfolio of partners with measurable revenue and activation targets. The role focuses on optimizing performance, deepening engagement, and expanding adoption of Freedom Pay’s technology and commercial programs.

Senior Partnership Managers are also responsible for coordinating onboarding, operationalization, and enablement for newly assigned partners, ensuring all commitments and deliverables are achieved on time and with excellence. This is a commercially accountable relationship leadership role — focused on driving growth, execution, and long-term success within established partnerships

• Partner Growth & Performance: Own annual revenue and activation targets for assigned partners. Drive expansion of existing partnerships through increased adoption of Freedom Pay’s products and capabilities, higher transaction volume, and broader deployment across regions or verticals. Identify and close in-year growth opportunities, such as incremental device orders, new integrations, or additional use cases. Analyze partner performance data to uncover trends, gaps, and actionable insights that drive engagement and measurable results.
• Partner Onboarding & Enablement: Coordinate the initial onboarding, operationalization, and enablement of new partners assigned post-contract execution. Mobilize internal teams — including Product, Operations, Enablement, and Marketing — to ensure all deliverables are completed on time and meet partner expectations. Oversee partner readiness and activation milestones, acting as a central point of coordination for go-live activities and early performance tracking. Provide light program management across internal stakeholders to ensure successful implementation and long-term partner satisfaction.
• Strategic Relationship Management: Serve as the senior Freedom Pay point of contact for executive and commercial leaders within assigned partners. Lead joint business reviews, strategic planning sessions, and performance check-ins to ensure alignment on goals and outcomes. Build and maintain trusted executive relationships that reinforce Freedom Pay’s value and strengthen long-term collaboration. Act as the internal advocate for partner needs — ensuring alignment and responsiveness across Product, Sales, Enablement, and Operations.
• Cross-Functional Collaboration: Work closely with Sales, Product, and Commercialization teams to ensure seamless execution of contractual and operational commitments. Collaborate with Enablement and Marketing to create co-branded campaigns, training materials, and go-to-market initiatives that drive measurable impact. Ensure forecasting accuracy, reporting cadence, and proactive communication of partner performance to leadership.
• Market Engagement: Represent Freedom Pay at…