Senior Business Process Analyst

Senior Business Process Engineer – Hybrid (Multiple U.S. Locations)

James Search Group is a specialized recruitment firm connecting top-tier talent with leading organizations across the U.S. We are currently partnered with a highly respected company in the Property & Casualty (P&C) insurance space, seeking a Senior Business Process Engineer to lead strategic transformation and process optimization initiatives.

This is a high-impact leadership position focused on driving cross-functional, enterprise-wide process improvements within a dynamic P&C insurance environment. The ideal candidate will bring a deep understanding of insurance operations, a strong background in business process engineering, and the ability to lead large-scale change while mentoring junior team members.

This hybrid role 3 days in office 2 from home can be based in Wilkes-Barre, PA;
Philadelphia, PA;
Parsippany, NJ;
New York, NY;
Chicago, IL;
Dallas, TX;
Scottsdale, AZ; or Alpharetta, GA
.

• Lead comprehensive reviews of existing business processes across P&C insurance operations
• Uncover inefficiencies and implement impactful solutions that streamline workflows
• Design future-state processes aligned with business goals and industry best practices
• Spearhead change management strategies to drive adoption across departments
• Oversee project execution, ensuring alignment with timelines, budgets, and objectives
• Establish clear KPIs and reporting frameworks to track process performance
• Provide mentorship and guidance to junior team members, promoting skill growth and collaboration
• Partner with senior stakeholders to ensure process improvements align with strategic initiatives
• Develop and roll out training programs to support successful implementation and long-term adoption

• 5–8 years of hands‑on experience in business process improvement, ideally within the P&C insurance industry
• Expertise in claims operations and a solid understanding of the insurance lifecycle
• Strong command of process improvement tools and frameworks (Lean, Six Sigma, BPM, etc.)
• Demonstrated success leading enterprise‑level process transformation projects
• Excellent leadership capabilities and the ability to drive team performance
• Skilled in project management with familiarity working in Agile environments
• Strategic thinker with the ability to link process outcomes to overall business performance
• Strong interpersonal and communication skills, with a knack for influencing at all levels

• Highly competitive compensation and performance incentives
• Hybrid work model (3 days in‑office per week) with locations across major U.S. cities
• Comprehensive benefits package including health, vision, dental, 401(k), and more
• Career growth opportunities with leadership development and cross‑functional exposure
• The chance to lead enterprise‑level transformation for a top‑tier P&C insurance organization

This is a fantastic opportunity for an experienced process leader ready to make a measurable impact in a fast‑paced, highly collaborative insurance environment. If you’re passionate about driving change and building scalable solutions, let’s connect!