Senior Strategic Account Manager - Pharmaceutical & Production Technology

The Opportunity:

Avantor | Rensselaer / Albany Region

Avantor is a global leader in enabling scientific innovation. We are seeking a strategic, relationship‑driven Strategic Account Manager to shape the future of our partnerships across the Pharmaceutical and Production Technology sectors. If you thrive on autonomy, strategic influence, and building long‑term customer value, this is an opportunity to make a meaningful impact with a company that has powered scientific breakthroughs for more than 100 years.

Avantor is headquartered in Radnor, Pennsylvania and operates one of the world’s most comprehensive laboratory supply and distribution networks. With a global footprint spanning 35 countries and more than 10,000 associates, we support the advancement of critical research and production across pharmaceutical, biotech, industrial, academic, government, and healthcare markets.

Our associates stay with us – many for 10, 20, even 30 years – because we offer:

• A culture built on trust, collaboration, and long‑term growth
• Competitive compensation and a robust benefits package
• Opportunities to influence global accounts and shape strategic direction
• The stability of a global organization paired with the agility to innovate

This is a place where experienced professionals can build a lasting, meaningful career.

In this role, you will provide Avantor’s solutions to customers in:

Pharmaceutical: Organizations engaged in research and production of FDA‑approved drug products, including synthesis, biologics, generics, and CRO/CMO partners.

Production Technology: Diagnostics, medical device, and related industries that rely on precision, compliance, and high‑quality supply chain support.

These fast‑moving, highly regulated environments allow your expertise and consultative approach to directly influence customer success.

This high‑visibility, high‑impact role focuses on managing and expanding large, often global accounts. You will be the strategic partner customers rely on to streamline operations, optimize spend, and unlock the full value of Avantor’s extensive product and service portfolio.

• Lead and grow major accounts, including global customers across diverse cultures
• Drive best practices and harmonized strategies across multinational customer sites
• Increase account profitability through strategic pricing and value‑based selling
• Build and manage a strong pipeline of new opportunities
• Develop and deliver compelling proposals that articulate Avantor’s value proposition
• Conduct consultative sales engagements to understand customer needs and recommend tailored solutions
• Partner with sales leadership to build strategic territory plans aligned with growth goals
• Strengthen customer relationships to ensure satisfaction, retention, and loyalty
• Expand Avantor’s footprint within existing accounts through proactive retention and growth strategies
• Collaborate with manufacturer partners to enhance product knowledge, secure favorable pricing, and improve account performance
• Execute company‑defined sales and marketing strategies across a vast product portfolio

This role is ideal for someone who enjoys blending strategic thinking with hands‑on customer engagement.

• Strategic influence: Shape the direction of major global accounts.
• Autonomy: Build and execute your own operating plan.
• Impact: Your work directly supports scientific discovery and production that affects millions of lives.
• Growth: Avantor’s scale and stability create long‑term career pathways.
• Local presence, global reach: Work in the thriving Rensselaer/Albany life sciences corridor while collaborating with teams around the world.

• 401(k) with generous company match
• Medical, dental, and life insurance
• Short‑ and long‑term disability
• Flexible spending accounts
• Employee assistance program
• Paid holidays and vacation
• Work/life balance programs
• Education assistance

We invest in our people because they are the foundation of our success.

Avantor is more than a workplace – it is a community of professionals passionate about enabling science and…