Director, Sales Operations

Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments.

We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP
360 synthetic psilocybin treatment, potentially a first in class treatment. COMP
360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area.

We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive.

- Compass Pathways .

The Director, Sales Operations will play a pivotal role in enabling the success of our commercial organization by driving operational excellence across sales planning, execution, and performance management. This position will oversee key processes including sales force targeting and alignment, CRM strategy and optimization, incentive compensation design and administration, and ad hoc analytics to support data-driven decision‑making. The role requires a strategic thinker with strong analytical skills and the ability to collaborate across functions to ensure our sales teams are equipped for success.

Location: Hybrid in our New York City office or remote on the East Coast in the United States.

Reports to: Senior Director, Commercial Operations.

Role and responsibilities (Include but are not limited to):

• Develop and maintain sales force sizing, territory alignment, and call planning models to optimize coverage and resource allocation
• Partner with commercial leadership to ensure alignment strategies support business objectives and market dynamics
• Lead CRM strategy, implementation, and ongoing optimization to ensure accurate data capture and actionable insights
• Drive user adoption and training initiatives to maximize CRM effectiveness
• Design, implement, and administer incentive compensation plans that align with corporate goals and motivate performance
• Conduct regular performance analyses and recommend adjustments to ensure fairness and compliance
• Deliver ad hoc analyses to support sales performance tracking, and strategic decision‑making
• Design and maintain salesforce dashboards to support field enablement
• Partner with cross‑functional teams (Marketing, Market Access, Sales, Finance, etc) to integrate insights into planning and execution
• Ensure all processes adhere to regulatory and ethical standards
• Maintain documentation and audit readiness for all operational programs

Candidate Profile:

• Bachelor’s degree in Business, Finance, Analytics, or related field (MBA preferred)
• 8+ years of experience in sales operations, commercial analytics, or related roles within pharmaceutical, biotech, or healthcare industries
• Expertise in designing incentive compensation plans to maximize field execution
• Strong analytical and quantitative skills with proficiency in Excel and data visualization tools
• Proven ability to manage complex projects and deliver results in a fast‑paced environment
• Excellent communication and stakeholder management skills
• Deep understanding of pharmaceutical/biotech commercial models and compliance requirements

Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional…