Private Events Manager- Ludlow House

Apply for the Private Events Manager
- Ludlow House role at Soho House & Co
.

• Enter all leads into Tripleseat and create a booking or “soft hold”. If the date is unavailable, provide alternative dates or venues for the member.
• Handle private event duties including booking events, creating contracts, BEO’s, sending proposals, catering, and any other required tasks.
• Maintain, update, and track event changes in Tripleseat.
• Schedule and perform payroll duties as required.
• Conduct sales site visits with clients, including pre‑event walk‑throughs.
• Introduce the Head of Private Events when an event scope exceeds the capacity of a single space and requires a buyout.
• Update internal meetings, including catering and setup, in the Event Booking System calendar.
• Generate a weekly report of upcoming private events and their statuses for Operations teams and the Head of Private Events.
• Collaborate with the Member Events team to prevent double bookings and overlapping event times.
• Coordinate with other departments (maintenance, AV, housekeeping, etc.) to communicate event needs.
• Work closely with third‑party vendors, scheduling as needed and obtaining written approval from the Head of Private Events before confirming any order that creates a financial obligation for the company.
• Organize, store, and update event contracts, receipts, and other relevant documentation.
• Email receipts to clients after events and address any questions or concerns promptly.
• Maintain positive attentiveness to service, responding positively to guests’ needs and ensuring timely resolution of issues.
• Ensure client confidentiality is maintained at all times.
• Manage the schedule to be at the appropriate property as per the schedule.
• Perform other duties assigned by the Head of Private Events.

• Proficiency in Tripleseat software.
• Working knowledge of Outlook, Excel, Word, InDesign, and Adobe software.
• Flexible schedule including day, shift, evening, holiday, and weekend work.
• Ability to multitask and work in a fast‑paced environment.
• Strong written and verbal communication skills.
• A sophisticated communicator with high performance standards, excellent problem‑solving, and listening skills.

Base salary: $70,000 plus commission.

Pay Range: $70,000—$70,000 USD (in accordance with New York law; amount may vary by geography).

• Health Care + 401K:
  Full‑time employees are eligible for medical, dental, vision and a retirement fund with a 2% match.
• Paid Time Off:
  Full‑time employees receive sick days and vacation days.
• Career Development:
  Opportunities to advance domestically or internationally, in managerial or technical roles.
• Soho Impact:
  Participation in mentoring, apprenticeships, local outreach, and sustainability initiatives.
• Learning & Development:
  Extensive range of internal and external courses available.
• Cookhouse & House Tonic:
  Monthly calendars with trips, training, and events for all employees.
• Team Events:
  Fitness sessions, cinema screenings, art classes, and other club activities.
• Team Meal:
  During duty, substantial meals free of charge.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industries:
  Hospitality

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