AVP, Process and Perf. Optimization

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• Drive organizational efficiency and effectiveness by optimizing business processes. Lead teams, develop strategies, and implement changes to improve workflows, reduce costs, and enhance overall performance.
• Provide oversight for identifying, quantifying, and minimizing inefficiencies; streamline workflows; and develop and implement strategies/technologies/processes to improve productivity and reduce costs.
• Utilize a holistic understanding of business processes work to determine how changes in one system may impact other parts of the business.
• Assess internal organizational structures; rearrange hierarchies and workflows to improve efficiency. Work alongside department heads and team members to communicate the importance of efficient processes and lead change initiatives effectively. Research new equipment, techniques, and technologies to incorporate into the business.
• Gather and analyze data to understand current performance and identify root causes of issues; map workflows and analyze existing business processes to identify bottlenecks, inefficiencies, and areas where improvements can be made; determine how processes impact production, quality, and customer satisfaction, and identify root causes of problems.
• Collect information about current procedures, outputs and metrics to develop a baseline of how the company works.
• Compare internal processes to industry standards or competitor performance to identify gaps and set goals. Use historical business data to assess the cost and benefit of each business system and process.
• Collaborate with departments to design improvement strategies that align with the organization’s goals. Work with cross‑functional teams to gather input, implement changes, and ensure buy‑in. Develop implementation plans and step‑by‑step procedures and timelines for each modification.
• Create process maps to visualize workflows and document current processes. Use theoretical modeling to predict the results of system and process changes.
• Assemble, motivate and guide selected small teams through process improvement initiatives, fostering a culture of continuous improvement. Lead projects to implement solutions, which may involve adopting new technologies, revising workflows, or improving employee training.
• Provide training and support to employees on new processes and procedures. Monitor the performance of implemented changes; make adjustments as needed to ensure sustainable results. Establish metrics to monitor the success of process improvements; track key performance indicators (KPIs) and make adjustments as needed to maintain optimal performance.
• Communicate process improvement initiatives, recommendations, and findings/results to all stakeholders. Prepare reports for management that detail improvements, outcomes, and recommendations for further process enhancements.
• Ensure process improvements comply with relevant regulations, policies, and industry standards.

• Develop strategy in concert with key business stakeholders across the Emblem Health enterprise. Translate strategy into defined tactics, program priorities, and timelines, and ensure alignment and attainment of business unit strategic plans to turn strategy into reality.
• Build and leverage relationships to provide innovative solutions to complex business problems.
• Serve as the subject matter expert in Project and Portfolio Management methodology and best practices.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties involved.
• Serve as primary liaison to Executive Sponsors/Senior leaders in support of attaining desired project outcomes.
• Support department executive in executing business strategy, enhance organizational culture, team development and process improvement. Contribute to the development, coordination and administration of strategic initiatives in support of enterprise objectives and goals. Assist in annual Project Portfolio planning, scoping and prioritization.
• Utilize financial modeling and forecasting to support…