Senior Product Manager CoBrand - Vice President

Job Description

We are seeking a dynamic and experienced Product Manager to lead our Cobrand Card modernization efforts. The ideal candidate will have a strong background in fintech, SaaS/PaaS product build experience, credit card/payments expertise, and a proven product management track record.

The Product Manager will lead the product discovery and delivery efforts to modernize how we build Cobrand Card products and capabilities, collaborating with talent across the firm to deliver best‑in‑class product platforms and solutions.

As a Product Manager within the Card Cobrand platform, you will be at the forefront of our modernization efforts. Your role is not limited to uplifting the existing platform; it also involves creating a suite of new capabilities and features to improve scalability, reusability, resiliency, overall quality, and availability. You will collaborate with design, product, data, and technology leaders across our organization to modernize not just technology stacks but also business operations and delivery.

As a Product Manager, you will conduct product discovery activities, define and refine requirements under an agile framework, prioritize, and execute product builds with scrum teams to ensure the most valuable and meaningful functionality on the roadmap gets delivered. Focused on Minimum Viable Product (MVP) based releases, this results in a superior customer experience for customers, partners, and the entire business organization.

This position is part of the Chase Co‑Branded Cards organization under Card Services, a key line of business within Chase’s Consumer & Community Banking group.

• Customer Focus: Engage with customers and business users to gather feedback, understand pain points, and ensure the product meets their needs.
• Product Strategy: Co‑develop and execute the product vision, strategy, and roadmap for Cobrand cards in alignment with company goals and market demands.
• Stakeholder
  
  Collaboration:
  
  Work closely with cross‑functional teams in a matrix organization—including engineering, design, data, marketing, sales, and customer support—to deliver high‑quality products and solutions.
• Partner Engagement: Collaborate with external partner teams to jointly develop requirements and use‑cases, acting as the primary subject matter expert for Chase on those requirements.
• Product Development: Drive the product development lifecycle based on the Cobrand product roadmap, from ideation to launch, ensuring timely delivery and adherence to quality standards.
• Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.
• Compliance and Security: Ensure the Card platform complies with regulatory requirements and industry standards for security and data protection.
• Market Research: Conduct research and competitive analysis to identify opportunities, customer needs, and industry trends.
• Go‑to‑Market: Assist in developing go‑to‑market strategies, including positioning, release planning, and promotional plans, in collaboration with the marketing team.

• Education: Bachelor’s degree in Computer Science or a related engineering field; MBA or advanced MS degree is a plus.
• Experience: 9+ years of product management experience, preferably in Banking, Financial Services, Fintech, or payment processors.
• Customer‑Centric: Passion for understanding customer needs and delivering exceptional user experiences.
• Communication: Exceptional interpersonal skills, with the ability to articulate complex concepts to both technical and non‑technical stakeholders and influence cross‑functional teams without authority.
• Design: Applying design thinking (client journey, UX/UI, moments of truth); comfortable explaining target‑state customer experiences via wireframes and mockups. Prior experience in API definition and design with a modern software stack and database knowledge is a plus.
• Technical
  
  Skills:
  
  Strong understanding of APIs, business process automation, payment processing, and card issuance technologies; proven experience with digital web/mobile, API‑based applications on public cloud, and data…