Client Service Rep. (Hybrid- Long , NY

Client Service Rep. (Hybrid - Long Island, NY)

Join to apply for the Client Service Rep. (Hybrid - Long Island, NY) role at Broadridge
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At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

• Manage the delivery of contracted services, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are consistently met or exceeded.
• Oversee project schedules, scope, risks, and budgets while ensuring operational teams and partners clearly understand client requirements.
• Serve as a trusted advisor to clients, providing day‑to‑day support, guidance, and proactive communication.
• Build strong, long‑term client relationships while identifying opportunities to enhance service value or extend contracts.
• Collaborate with account managers to highlight growth opportunities and support business development initiatives.
• Establish and maintain consistent processes to review service performance, generate reports, and capture client feedback.
• Assist with administrative and coordination tasks vital to ensuring seamless service operations.

• Experience in client service and/or account management with proven ability to manage client expectations.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent problem‑solving skills, able to assess situations and provide effective solutions independently.
• Effective communicator with strong interpersonal skills and the ability to build trust and credibility.
• Results‑driven mindset with attention to detail and commitment to quality.

At Broadridge, you’ll be part of a collaborative team dedicated to delivering exceptional client experiences. This role offers opportunities to work directly with high‑value clients, expand your professional skills, and contribute to the growth of client relationships across a variety of industries.

Hourly range $26.00 - $30.00 USD. Bonus Eligible. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

For more information on our comprehensive benefit offerings, please visit

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process.

Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888‑237‑7769 or by sending an email to