Associate Account Manager; Design

Associate Account Manager (Design) – Taylor Corporation

Join Taylor Corporation and help drive creative projects forward while balancing client, team, and agency needs. As an Associate Account Manager at Jon Michael Design (JMD), you will support day‑to‑day account activity, ensuring smooth communication between clients and internal teams in a fast‑paced environment.

JMD is a dynamic subsidiary of Taylor Corporation seeking a proactive, detail‑oriented professional with a collaborative spirit. You will manage client relationships, coordinate project timelines, and support creative teams to deliver high‑quality results.

• Monday – Friday, 9:00 am – 6:00 pm EST
• Based at 525 7th Ave, New York, NY 10018

• Provide solutions‑oriented client service, ensuring a professional experience at every touchpoint.
• Coordinate client projects from kickoff to final delivery, keeping stakeholders informed.
• Assist in writing proposals, scopes of work, and presentations.
• Create, maintain, and track internal timelines that align with client deadlines; escalates risks or delays when necessary.
• Serve as a reliable point of contact for clients, nurturing relationships and facilitating communication with internal teams.
• Capture detailed meeting notes and translate them into actionable next steps.
• Organize project assets and communication for the creative team’s success.
• Work closely with the creative team to coordinate meetings, gather requirements, and provide day‑to‑day support.
• Monitor progress to ensure timely delivery of project milestones.
• Share project updates in daily team huddles, identify blockers, and align on priorities.
• Assist with administrative tasks such as invoicing, vendor setup, and IT communication.
• Help manage studio tasks, including deliveries, parcel shipping, and office tidiness.

• Bachelor’s degree.
• 2+ years of experience in client services, account management, marketing, communications, or a creative/agency environment (internships included).
• Strong ability to manage multiple tasks and projects simultaneously under tight deadlines.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); familiarity with project‑management tools is a plus.
• Creative mindset with strategic thinking and idea contribution.
• Excellent verbal and written communication skills, including presentation preparation and delivery.
• Interest or experience in sales, client development, or account growth is a plus.
• Strong time‑management, organization, and prioritization skills.
• Collaborative mindset and teamwork within cross‑functional teams.

One of the largest print and communications firms in North America, Taylor’s family of companies delivers printed and digital marketing solutions worldwide. With over 50 years of industry expertise and 10,000 employees across the U.S. and beyond, our employees enjoy comprehensive benefits including health, dental, vision, wellness programs, life & disability coverage, and a 401(k) plan with company match.

Taylor Corporation is an equal‑opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Taylor Corporation and all its affiliates are Equal Opportunity, Veterans, and Disabled Employers.