Marketing Operations Specialist

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data‑driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you Λ

We're united by shared goals and shared motivations se are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Marketing

Do you love digging into complex backend automations, with an eye to long‑term operational excellence? If that sounds like you, look no further! Justworks is seeking a Marketing Operations Analyst to drive revenue growth through go‑to‑market efficiency. You are someone who loves to get their hands dirty, digging into problems and finding creative solutions. You know your way around at least one marketing automation tool, maybe even a few.

You are comfortable going heads down to troubleshoot bugs, as well as working cross‑functionally to drive forward team and company strategies. 바이>

As a Marketing Operations Analyst reporting to the Senior Manager, Marketing Operations, you’ll work closely with partners across the marketing organization to develop workflows and technology that enable us to move faster and market smarter, while maintaining operational excellence.

• Troubleshoot operational issues as they surface; propose changes to systems and processes to fix root causes
• Meet regularly with Growth Marketing and Sales Operations to monitor and optimize lead quality through the funnel
• Partner with counterparts across Demand Generation, Sales, and Sales Operations to accelerate speed‑to‑lead and optimize lead prioritization
• Make strategic improvements in form strategy, lead capture, and lead routing
• Create and maintain documentation of key marketing operations processes

As a Marketing Operations Analyst, how results are achieved is paramount for your success and, ultimately, for our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:

• Business insight - applying knowledge of Justworks and the marketplace to advance the organization’s goals
• Functional expertise - subject matter expertise of specific functions, including knowledge of principles, practices, and marketing operations as a domain
• Creative thinking - discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship‑building, listening, empathy, recruiting, and evangelism
• Nimble learning – Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
• Builds networks – effectively building formal and informal relationship networks inside and outside the organization

All Just workers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other pagl | Perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do.…