Group Product Manager

At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, our remote‑first platform powers the world's most loved recurring experiences for brands like L’Oréal, GNC and Pet Smart.

We're seeking an exceptional Group Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence and merchant experience. This role is ideal for someone who loves to solve complex problems, leads through clarity and is energized by building products that scale across hundreds of brands while still feeling deeply customer‑centric.

As a Group Product Manager at Ordergroove, you'll set product vision and strategy, lead and mentor Product Managers, elevate how we make product decisions and ensure we are building durable, extensible solutions that help brands move from transactional commerce to long‑term customer relationships. You'll partner deeply with Engineering, Design, Data, GTM and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short‑term wins with long‑term growth and scale.

• Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove’s value, defining how merchants get started, see value and grow. Lead high‑stakes initiatives across onboarding, incentives and cancellations.
• Raise the Bar on Experience‑First Product Design – Apply a strong UI/UX lens to merchant‑facing workflows, working closely with Design and Engineering to deliver best‑in‑class self‑service.
• Operate as a High‑Impact, High‑Visibility Product Leader – Serve as the Product leader for Merchant Growth with regular C‑suite exposure and influence.
• Set Product Strategy & Direction – Define and communicate a clear, long‑term product vision aligned to company goals and customer needs, and translate into focused roadmaps.
• Develop & Elevate Product Talent – Lead, coach and grow Product Managers across interconnected areas, raising the bar on product discovery, experimentation and metrics‑driven decisions.
• Drive Cross‑Functional Alignment – Partner deeply with Engineering, Design, Data, Operations and Go‑to‑Market teams to align on priorities, trade‑offs and execution.
• Champion Customer‑Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research and data.
• Deliver with Accountability – Own execution from discovery through launch and iteration; define success metrics and continuously refine based on learning.

Required:

• 7+ years of product management experience with proven success in SaaS, ecommerce or subscription businesses; 3+ years in people leadership or cross‑functional leadership.
• Track record of owning strategy and delivering measurable impact at scale.
• Strong customer empathy with experience leveraging qualitative and quantitative insights.
• Excellent partnership, communication and influencing skills across technical & non‑technical stakeholders.
• Passion for mentoring and developing high‑performing product talent.
• Experience owning product strategy across multiple product areas or teams.
• Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion or operational efficiency.
• Comfort operating in ambiguous, fast‑growing environments, bringing clarity, structure and momentum.
• Background in metrics, experimentation frameworks and data‑informed prioritization.
• Experience with Agile product development practices.

Preferred:

• Experience in ecommerce or subscription‑based D2C brands.

If you don’t meet 100% of the qualifications outlined above — that’s okay. We encourage you to apply if this role excites you.

The total compensation range (base + annual bonus) for this role starts at $209,000 + equity.

The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team.