Senior Project Analyst

The Office of Training Operations provides the critical link between staff development and worker understanding of policy for execution of agency programs. The Office of Training Operations (OTO) unit is responsible for all aspects of curriculum development and training delivery of social services policies and procedures for programs administered by DSS/HRA/DHS, including but not limited to Cash Assistance, Supplemental Nutrition Assistance Program (SNAP), employment, education and engagement programs, Medicaid and Social Security Assistance, Customized Assistance Services, services to immigrants, refugees and non‑citizens, domestic violence, childcare and housing subsidies.

The Office of Policy, Procedures and Training (OPPT) is recruiting for an Associate Staff Analyst to function as Senior Project Analyst for their Office of Logistical Support Operations. Under the direction of the Director of Support Operations, the Senior Project Analyst will take ownership of important ongoing and new projects of the Office of Policy, Procedures and Training in support of ongoing training site operations.

This position determines the proper way to implement new initiatives, develops project plans, and coordinates the implementation.

• Prepare extensive and complex floor diagrams, management reports, construction orders and schemas related to training facility development and maintenance. Determine viability, accuracy and appropriateness of site requests and make recommendations to the Director of Support Operations.
• Collect and analyze multifaceted logistical data, performing cost/benefit analysis, analyzing performance and usage data; analyze inventories and catalog materials, equipment and supplies for several training locations.
• Analyze project plans, make feasibility recommendations to the Director of Support Operations.
• Make regular and frequent site visits to evaluate facility status and service delivery, review records and meet with location staff to determine needs and recommend improvements to the Director of Support Operations.
• Provide audio‑visual services or instruction to staff in use of audio‑visual equipment and supplies, including delivery to site locations; catalog audio‑visual training materials and maintain equipment and supplies, arranging for repair as needed; may provide assistance to other agency departments on request. Coordinate implementation of short‑term special projects of moderate difficulty for OPPT, such as providing logistical support at conferences, events and workshops;
  
  may have to perform procurement assignments; maintain printers and copiers at 4 World Trade Center assigned to OPPT.

• A master’s degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, operations research or any of the specified fields, and one year of full‑time professional experience in one or a combination of the specified areas.
• A baccalaureate degree from an accredited college and three years of full‑time professional experience in the areas described in “1.”
• A associate degree or completion of 60 semester credits from an accredited college and five years of full‑time professional experience as described in ““1.”
• A four‑year high school diploma or equivalent approved by a state’s department of education or a recognized accrediting organization and seven years of satisfactory full‑time professional experience as described in “1.”
• A combination of education and/or experience equivalent to any of “1,” “2,” “3,” or “4.” College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. All candidates must have a high school diploma and at least one year of experience as described in “1.”

• Excellent communication and writing skills.
• Knowledge of Agency operations and NYS social service policy/procedures.
• Ability to meet competing deadlines and flexibility to shift priorities quickly.
• Strong analytical, problem‑solving, and time‑management skills.
• Detail oriented.
• Experience in Microsoft…