Core Operations Associate

About Us

Chief is a private network of the most powerful women executives in business. Our mission is to maximize the leadership impact of our members. Our network represents more than 10,000 companies, including 77% of the Fortune 100, and nearly 40% of our members are in the C‑Suite. Chief has been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies.

Membership provides access to a vetted community of senior women executives and valuable insights that shape leadership. The experience is digital and in‑person, allowing members to build connections, engage in compelling discussions, and access resources in ways that are most meaningful to them. Our offerings include executive coaching, executive education, and thoughtful in‑person and virtual programming that guide leaders through the most pressing business topics.

We have members across the United States with clubhouse locations in NYC, LA, Chicago, San Francisco, and Washington, DC. Founded in 2019, Chief is backed by renowned investors including Capital

G, General Catalyst, Inspired Capital, and Primary Ventures. Our workplace is built on respect, realness, and inclusion, and we help grow careers, maintain wellbeing, and give everyone a seat at the table. Read more about working at Chief:

The Core Operations Associate supports the delivery and success of Core, which are hyper‑curated 8‑12 person peer groups facilitated by an experienced executive coach. Core groups meet monthly for 90‑minute peer coaching sessions, allowing members to connect over shared experiences and problem‑solve leadership challenges. Many Chief members consider their Core group a “personal board of advisors.”

• Partner with Core Team members to support the operational logistics of Core.
• Work cross‑functionally to ensure proper execution of Core Operations for both Chief members and guides.
• Document processes clearly in Notion and Google Drive for broader team knowledge and training.
• Respond to and close assigned cases in a timely manner.
• Pay close attention to detail, know when to handle issues, and when to escalate to managers.
• Support the execution of the Core Group curation process, ensuring all Core Groups are curated to give members a powerful group of peers.
• Own day‑to‑day scheduling operations of Core, including initial meeting schedules and any subsequent reschedules.
• Moderate and respond to cross‑functional Core support channels with support from Core Ops Specialists and/or managers to troubleshoot member questions about Core meetings and scheduling.
• Execute individual Core changes and associated member communications on a rolling basis.
• Execute processes to remove disengaged members from groups and associated member communications.
• Support key back‑end processes to ensure a high‑quality group experience, including group surveys, merges, retirements, and customized group solutions.
• Track data to support monthly KPI reporting.

• Proactive and clear communication
• Customer focus
• Drive for results
• Time management

• Detail‑oriented and hyper‑organized, you have a system to keep track of anything and everything.
• Strong analytical and problem‑solving skills.
• Excellent communication skills; ability to manage multiple stakeholders.
• Experience working in Excel and Google Sheets.
• Methodical, determined, and dedicated to the project at hand.
• A “no task is too small” attitude.
• High‑energy, flexible, and excited to learn and roll up your sleeves in a startup environment; previous startup experience a plus.
• Passion for the company’s mission, positioning and brand—empowering women in business and sparking change from the top.

• Competitive salary and equity.
• Flexible vacation policy.
• 20 weeks of paid gender‑neutral parental leave.
• Full medical, dental, and vision packages, 401(k).
• Opportunity to work for a startup focused on driving real change for women in business.
• Opportunity to create and attend inspiring experiences and events with leaders of the industry.
• Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers.

The base salary for this role is $60,000. Competitive salary and equity, flexible vacation policy, 20 weeks of paid gender‑neutral parental leave, full medical, dental, vision packages, and 401(k). Opportunity to work for a startup focused on driving real change for women in business.

Chief participates in the E‑Verify Program in certain locations, as required by law. For more information: ,

Entry level

Full‑time

Management and Manufacturing

Think Tanks