Senior Business Program Manager – Commercial & Private Banking

Senior Business Program Manager – Commercial & Private Banking

Join Flagstar Bank as a Senior Business Program Manager for Commercial & Private Banking. The role reports directly to the President of Commercial and Private Banking and oversees critical business functions, providing project, administrative support, and ensuring seamless operational execution across a wide variety of tasks and projects.

Position Title
:
Senior Business Program Manager – Commercial & Private Banking

Location
:
New York, NY 10018

Job Summary
:
As a direct report to the President of Commercial and Private Banking, the Business Program Manager Sr. will lead critical business functions, providing project and administrative support, and ensuring seamless operational execution across a wide variety of tasks and projects. Applies discretion and independent decision making to multiple job functions including administrative support (calendar management, meeting planning, travel planning, expense reports, technology-related issues), presentation content creation, event planning, special projects, office management, and new employee onboarding.

Manages data security systems access issues and takes direction on time allocation to ensure priorities align with organizational goals. The position provides a crucial function for the senior leadership team, helping them make informed decisions and execute strategic vision. Independently manages and leads projects and enhances effectiveness. Responsible for gathering information to prepare reports, leading events, managing inquiries, prioritizing meetings for executives, and creating timely communications.

The role involves direct contact with executive-level stakeholders, including C-level executives, Board of Directors members, third-party stakeholders, and direct reports. Diplomacy, discretion, and confidentiality, including handling MNPI, are required. This role fosters collaboration among Business Program Managers and Executive Assistants to ensure coverage, operational continuity, and a culture of teamwork.

Pay Range
: $84,878 - $112,463 - $140,049

• Works closely with the President of Commercial and Private Banking to provide:
  Administrative Support, Presentation management (content and creative input for high impact and high level executive presentations, board materials, leadership routines, team meetings, and other forums. Content may take the form of presentations, agendas, executive summary and action items, spreadsheets, and Project Management support
• Assists other members of the senior leadership team with special projects, content creation, analysis, and research, as required.
• Develops and distributes reports, collects and analyzes information, prepares presentation materials which may include multi-media applications.
• Coordinate new employee onboarding, ensuring seamless integration into the team and alignment with business protocols. Manage data security and systems access, ensuring compliance with company policies and regulatory standards.
• Organizes written and verbal communication, draft letters and documents, takes meeting minutes, oversees maintenance and organization of recordkeeping and filing. Effectively communicate announcements.
• Makes travel arrangements, manage calendars and prioritize meeting requests for an orderly schedule for Head of business line, others in the office, and those on the leadership team.
• Interfaces with other leaders, stakeholders, and vendors for business overviews, presentations and onsite visits and coordinates all office needs such as onboarding.
• Drives strong, collaborative relationships with other Business Program Managers and Executive Assistants to provide seamless coverage and support during absences. Foster a cooperative environment that encourages information sharing, teamwork, and alignment across roles.
• Performs additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.