Supply Chain Capability Manager

Supply Chain Capability Program Manager

Join to apply for the Supply Chain Capability Manager role en provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft – making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

This role defines and drives the long‑term capability roadmap that underpins the scalability and effectiveness of our global supply chain. You’ll partner closely with commercial, product, and operational teams to translate business needs into a strategic vision, clear initiatives, and executional momentum.

• Partner with commercial and product teams to understand current and future customer needs and define a long‑term supply chain capability vision.
• Serve as the operational and supply chain voice in roadmap discussions – ensuring that feasibility, workload and sequencing are considered along the customer needs.
• Define the long‑term operational capability vision that complements the Product capability roadmap, with clear ownership of SC requirements and readiness.
• Identify capability gaps and translate them into a structured multi‑year roadmap of initiatives, balancing ambition with operational reality.
• Facilitate workshops and alignment sessions to validate priorities and ensure that the roadmap is coordinated across operational and technical domains.

• Define business requirements and success measures for new supply chain capabilities, using both personal expertise and input from internal SC colleagues.
• Build high‑level business cases mapping resources needed with input from data, engineering, supply chain, finance, and commercial teams to support priority‑setting discussions.
• Evaluate and prioritize initiatives based on strategic impact, effort, and feasibility, ensuring commercial ambitions are grounded in operational realities.
• Engage with and challenge external stakeholders (3PLs, suppliers) to assess partner capabilities and secure the right solutions for scaling initiatives.

• Coordinate across supply chain, tech, and commercial teams to maintain delivery momentum.
• Support pilot programs, balancing requirements for pilot vs. scaled rollout.
• Track initiative progress, remove blockers, and ensure timely delivery.
• Prepare supply chain teams, partners, and merchants for adoption of new capabilities.

• Act as a bridge between product, commercial, and supply chain teams to ensure capability needs are integrated into product development and operations.
• Maintain visibility and transparency on roadmap changes and initiative progress.
• Partner with other capability managers to align priorities and resources across the broader capability portfolio.

• You have 6-8 years of experience in project management and supply chain operations.
• You’ve built or managed supply chain capabilities in industries that run at scale across multiple channels like retail, hospitality, travel, or entertainment.
• You know how to turn big ideas into clear roadmaps, engage teams around them, and make sure strategy translates into action.
• You bring people together – running workshops, scoping initiatives, and ensuring commercial, product, and supply chain teams move in sync.
• You balance strategic thinking with a hands‑on, entrepreneurial mindset, equally comfortable shaping long‑term vision and rolling up your sleeves to drive pilots.
• You use data, business cases, and smart prioritization to help teams make the right trade‑offs without losing sight of the big picture.
• You communicate with clarity, build trust quickly, and know how to bring stakeholders with different priorities onto the same page.

This role is based out of our New York office. We are an office‑first company and value in‑person collaboration; we do not offer remote‑only roles.

The annual base salary range for this…